Docker hosts default to UTC, so bare toLocaleTimeString() showed
wrong "Last checked" times in avstatus and other commands. Add
formatDisplayTime() (default America/New_York, overridable via
DISPLAY_TIMEZONE) and use it across renderers and command footers.
Introduces a full Palo Alto Prisma SD-WAN integration (dual-mode SASE
OAuth 2.0 / legacy CloudGenix auth, pagination, 429 backoff, session
priming) that surfaces per-path latency/jitter/loss/MOS, site
healthscore, link state, and alarm data for a store. Wired into the
/phonestatus WAN follow-up and eight new /voicediag WAN checks graded
against ITU-T G.114 / RFC 3550 defaults (env-overridable via
WAN_STANDARD_*).
Also adds a shape-aware detail renderer for /voicediag (per-link
tables with verdict icons instead of a stringified JSON dump) and a
--window flag (15m / 1h / 6h / 24h / 1d, env default via
WAN_STANDARD_WINDOW_MINUTES) so operators can widen the look-back
without redeploying. scripts/prismaProbe.js is bundled as a CLI for
schema iteration against a live tenant.
Co-authored-by: Cursor <cursoragent@cursor.com>
The bot runs in the public cloud and can't reach the 10.x/8 network
where DBS-210 bases live. This phase adds a data-center-resident relay
agent that dials outbound over WSS to the bot, and lets /phonestatus
post a follow-up message with per-base health after its main output
has already shipped.
Bot side (services/):
- dectRelayHub.js: WebSocket upgrade handler on /dect-relay/ws with
bearer-token auth (constant-time compare, header + Sec-WebSocket-
Protocol fallback for header-stripping proxies). Promise-based RPC
API with per-call timeouts, mid-flight-disconnect rejection, and
clean replacement of a stale agent socket when a newer one connects.
- dectDiscovery.js: pure filter that turns a phoneService result into
a list of reachable bases. Enforces the "must be on 10.0.0.0/8"
guardrail per requirements, dedups by IP + MAC, prefers Meraki-live
IP over Webex-cached IP.
- dectCollectorService.js: fan-out layer over the hub. collectAll()
runs one RPC per base in parallel with per-base error isolation —
one bad base never fails the batch.
Phone-status integration:
- Renderer gets a dectFollowUpBaseCount opt that emits an italic
"diagnostics loading for N base(s)..." hint inside the DECT section
of the main message.
- New exported renderDectDiagnosticsMarkdown() renders the follow-up
message: healthy/warning icon per base, uptime + firmware summary,
structured Power Loss reboot line, and per-base failure hints (e.g.
"relay accepted the request but the base did not respond in time").
- commands/phoneStatus.js discovers reachable bases synchronously
(pure), sends the main message, then fires collectAll() and posts
the follow-up as a separate message. Failures logged, never thrown
back to the user.
- Chat only: HTTP callers keep their single-message contract.
Agent side (dect-relay-agent/):
- Standalone Node process with its own package.json (only ws, axios,
dotenv). Reuses the shared integrations/cisco-dect/{client,probes,
statusXml}.js modules from the parent workspace so there's no code
duplication.
- Auto-reconnect with exponential backoff + jitter.
- Dispatches collect / reboot / force-reboot / reboot-chain /
force-reboot-chain / factory-reset / reconfigure-tree.
- DECT admin credentials live ONLY on the agent (never on the bot).
Shared bearer token gates the WSS handshake.
- README.md covers install, config, wire protocol, and safety model.
Env / infra:
- .env.example: adds DECT_RELAY_AGENT_TOKEN + optional DECT_RELAY_PATH
and DECT_COLLECT_TIMEOUT_MS. Reframes DECT_TEST_* as the local-dev
test harness rather than the production path.
- index.js: captures the http.Server from app.listen() and attaches
the relay hub when DECT_RELAY_AGENT_TOKEN is set; graceful shutdown
now closes the hub so in-flight RPCs get rejected cleanly.
- Adds "ws" to bot dependencies.
Tests (99 -> 113):
- tests/dectDiscovery.test.js: 13 cases covering the 10.x guardrail,
MAC normalization, IP source preference, dedup, and warning shape.
- tests/dectRelayHub.test.js: 14 integration cases using a real
ws pair on an ephemeral 127.0.0.1 port — auth (missing / wrong /
correct via header / correct via protocol fallback), hello frame,
RPC round-trip with correlation, agent error surfacing, concurrent
out-of-order replies, timeout, mid-flight disconnect, replacement
of a stale socket, and execAction routing.
- tests/renderers.test.js: 8 new cases for the DECT-follow-up loading
hint (plural / singular / off) and the diagnostics renderer (empty,
healthy, warning, power-loss dedup, active RTP, error hint, footer).
DECT basestations rely on multicast for handset discovery/registration.
When Meraki switches have IGMP snooping enabled without a querier —
or per-switch overrides that deviate from a DECT-safe policy — those
frames are pruned and DECT handsets silently fail to register.
- integrations/meraki/switches.js: getSwitchMulticastSettings,
setSwitchMulticastSettings, and pure summarizeMulticast verdict fn.
- services/phoneService.js: fires the multicast fetch as soon as the
network id is known, overlapping DECT enrichment; attaches
data.multicast summary to the collector output. Non-fatal on error.
- services/renderers/phoneStatusRenderer.js: emits a single warning
line inside the DECT Basestations section only when needsFix is
true, itemizing which parts deviate (default snoop, default flood,
N overrides).
- commands/igmpFix.js: frozen DECT_SAFE_MULTICAST_PAYLOAD constant
({snoop:false, flood:true, overrides:[]}), adaptive-card builder,
and confirm/cancel handlers.
- commands/phoneStatus.js: appends the adaptive card when needsFix
and the trigger came from chat (skipped on HTTP path).
- index.js: IGMP_FIX_ACTIONS set + dispatch branch mirroring the
HOST_ASSIGN pattern (one-shot pending lookup, censorActionCard,
domain call).
- utils/pendingIgmpFixes.js: 15-min TTL pending-card store.
- tests: 11 summarizer cases (all deviation permutations + malformed
input), 4 renderer cases (each warning-line shape + silence when
needsFix false or no DECT), and a frozen-constant regression guard
on the PUT payload. Full suite: 47/47 passing.
Multi-integration Webex chat/HTTP bot that unifies phone, AV, and
network status for retail store support. Consolidates data from
Webex Calling, Meraki, Workspace ONE (MDM), Atlas AMP, RED digital
signage, and OptiSigns into rich per-store status commands.
Key surfaces:
- /phonestatus, /avstatus — per-store phone & AV device reports with
clickable Meraki deep-links and per-port detail.
- /webexhost — check/assign Webex Meetings host licenses via the
Service App; adaptive-card confirmation flow, HTTP-API-gated.
- /offboarduser — full Webex Admin offboarding (auth revoke, device
wipe, license removal); adaptive-card confirmation.
- /jirapoll — on-demand trigger for the hourly Jira poller.
- /bulkavstatuscsv — bulk store CSV export with concurrency limits.
Automation:
- Hourly Jira poller (node-cron) with an X.AI (Grok) ticket classifier
that categorizes unassigned tickets as phone/av/skip, extracts store
numbers from free-text, and enriches Jira with the same detailed
markdown the chat commands emit (converted to Jira ADF, preserves
bold + Meraki links). Idempotent via a `bot-enriched` Jira label.
Architecture:
- Node.js 20+, ESM, Express 5, webex-node-bot-framework.
- Layered integrations (integrations/*), services (services/*),
commands (commands/*), utils (utils/*).
- Shared markdown renderers (services/renderers/*) feed both chat
handlers and the Jira poller so the two surfaces stay in sync.
- Hand-rolled markdown-to-ADF converter (utils/markdownToAdf.js) —
no new npm dependency.
- Node built-in test runner (`node --test tests/*.test.js`), 30 tests
covering the converter, renderers, and poller ADF assembly.
Docker + docker-compose deployment. Config via .env
(see .env.example for the full option surface).
