Docker hosts default to UTC, so bare toLocaleTimeString() showed
wrong "Last checked" times in avstatus and other commands. Add
formatDisplayTime() (default America/New_York, overridable via
DISPLAY_TIMEZONE) and use it across renderers and command footers.
Introduces a new diagnostic command that walks a registry of check
modules against a store user's Webex Calling configuration and
surfaces per-issue adaptive-card remediation for the fixable ones.
Checks (services/voiceDiag/checks/): dnd, callForwarding, callWaiting,
callIntercept, voicemail, hoteling, executiveAssistant,
outgoingPermission, phoneOnline. Remediations offered for DND,
forwarding, waiting, and intercept.
Uses the /v1/people/{id}/features/* admin surface (spark-admin:people_read
+ spark-admin:people_write scopes we already hold) — the earlier
telephony/config/people/*/callSettings/* path scheme returns 404 from
the Webex gateway and is not a live surface. Runner distinguishes
routing-404s ("URL moved") from "not applicable" 404s ("no calling
license") via the response body.
Arg parser accepts detail/detailed/--detail/--detailed and normalises
macOS smart-dashes so --detailed doesn't die when auto-correct
turns it into an em-dash.
Wires a VOICEDIAG_ACTIONS dispatcher in index.js mirroring the IGMP
branch, and registers /voicediag in commands/registry.js. 170 tests
pass (52 new: 39 check + 12 renderer + 5 arg-normalization).
Docs updated in .env.example, services/phoneService.js:467, and a new
services/voiceDiag/README.md that includes a "how to add a check"
recipe plus a note on the earlier wrong URL scheme.
Co-authored-by: Cursor <cursoragent@cursor.com>
Spike scaffolding for reverse-engineering the local admin UI on a
Cisco DBS-210 DECT base station. Not wired into the bot yet -- the
plan is a status.xml data-collector next, then a per-store relay
that fronts these calls over a websocket back to the bot.
- utils/httpDigestAuth.js: dependency-free HTTP Digest MD5/qop=auth
header builder + WWW-Authenticate parser. Preserves empty realm,
which the DBS-210 sends and which most libs silently drop.
- integrations/cisco-dect/client.js: axios wrapper with self-signed
TLS bypass and a single-shot Digest challenge/response interceptor.
- integrations/cisco-dect/probes.js: verified-safe read paths only in
READ_PROBE_PATHS. Every mutating path is quarantined in the
MUTATING_ACTION_PATHS map and exposed only via explicit trigger
helpers (reboot/force-reboot/reboot-chain/factory-reset/reconfigure-
tree) that fetch and attach the CSRF token from /main.html. The
legacy /admin/reboot.htm alias -- which triggered a real reboot
during our first blind probe -- is intentionally NOT reachable.
- tests/httpDigestAuth.test.js: 6 unit tests, including the RFC 2617
canonical example and the DBS-210 empty-realm quirk.
- .env.example: adds DECT_TEST_BASE_IP / _USER / _PASSWORD /
_TIMEOUT_MS for the local test harness (script itself lives under
scripts/, which stays gitignored).
- .gitignore: adds .dect-samples/ so lab captures don't leak.
DECT basestations rely on multicast for handset discovery/registration.
When Meraki switches have IGMP snooping enabled without a querier —
or per-switch overrides that deviate from a DECT-safe policy — those
frames are pruned and DECT handsets silently fail to register.
- integrations/meraki/switches.js: getSwitchMulticastSettings,
setSwitchMulticastSettings, and pure summarizeMulticast verdict fn.
- services/phoneService.js: fires the multicast fetch as soon as the
network id is known, overlapping DECT enrichment; attaches
data.multicast summary to the collector output. Non-fatal on error.
- services/renderers/phoneStatusRenderer.js: emits a single warning
line inside the DECT Basestations section only when needsFix is
true, itemizing which parts deviate (default snoop, default flood,
N overrides).
- commands/igmpFix.js: frozen DECT_SAFE_MULTICAST_PAYLOAD constant
({snoop:false, flood:true, overrides:[]}), adaptive-card builder,
and confirm/cancel handlers.
- commands/phoneStatus.js: appends the adaptive card when needsFix
and the trigger came from chat (skipped on HTTP path).
- index.js: IGMP_FIX_ACTIONS set + dispatch branch mirroring the
HOST_ASSIGN pattern (one-shot pending lookup, censorActionCard,
domain call).
- utils/pendingIgmpFixes.js: 15-min TTL pending-card store.
- tests: 11 summarizer cases (all deviation permutations + malformed
input), 4 renderer cases (each warning-line shape + silence when
needsFix false or no DECT), and a frozen-constant regression guard
on the PUT payload. Full suite: 47/47 passing.
Multi-integration Webex chat/HTTP bot that unifies phone, AV, and
network status for retail store support. Consolidates data from
Webex Calling, Meraki, Workspace ONE (MDM), Atlas AMP, RED digital
signage, and OptiSigns into rich per-store status commands.
Key surfaces:
- /phonestatus, /avstatus — per-store phone & AV device reports with
clickable Meraki deep-links and per-port detail.
- /webexhost — check/assign Webex Meetings host licenses via the
Service App; adaptive-card confirmation flow, HTTP-API-gated.
- /offboarduser — full Webex Admin offboarding (auth revoke, device
wipe, license removal); adaptive-card confirmation.
- /jirapoll — on-demand trigger for the hourly Jira poller.
- /bulkavstatuscsv — bulk store CSV export with concurrency limits.
Automation:
- Hourly Jira poller (node-cron) with an X.AI (Grok) ticket classifier
that categorizes unassigned tickets as phone/av/skip, extracts store
numbers from free-text, and enriches Jira with the same detailed
markdown the chat commands emit (converted to Jira ADF, preserves
bold + Meraki links). Idempotent via a `bot-enriched` Jira label.
Architecture:
- Node.js 20+, ESM, Express 5, webex-node-bot-framework.
- Layered integrations (integrations/*), services (services/*),
commands (commands/*), utils (utils/*).
- Shared markdown renderers (services/renderers/*) feed both chat
handlers and the Jira poller so the two surfaces stay in sync.
- Hand-rolled markdown-to-ADF converter (utils/markdownToAdf.js) —
no new npm dependency.
- Node built-in test runner (`node --test tests/*.test.js`), 30 tests
covering the converter, renderers, and poller ADF assembly.
Docker + docker-compose deployment. Config via .env
(see .env.example for the full option surface).
