collabSupport/tests/callReport.renderer.test.js

// tests/callReport.renderer.test.js

import test from 'node:test';
import assert from 'node:assert/strict';

import { renderCallReportMarkdown } from '../services/renderers/callReportRenderer.js';
import { CALL_BUCKETS } from '../services/callReport/groupCdrCalls.js';

const sampleCall = {
  start: '2026-07-23T13:06:24.316Z',
  duration: 184,
  direction: 'inbound',
  callingLineId: 'WIRELESS CALLER',
  callingNumber: '+17189864017',
  calledNumber: '+12122194600',
  storeMainNumber: '+12122194600',
  finalNumber: '52477',
  model: 'DBS-210-3PC',
  disposition: 'Success',
  outcome: 'Success',
  reachedPhone: true,
  normalOutcome: true,
  abnormal: false,
  legCount: 3,
  wan: { mos: 4.1, jitter: 3.4, loss: 2.4 },
};

test('renderCallReportMarkdown summary and sections', () => {
  const md = renderCallReportMarkdown({
    ok: true,
    store: { storeNum: '782', locationName: 'Store 0782', dialNumber: '+17247795574', kind: 'store' },
    window: {
      label: '2026-07-23',
      mode: 'fullDay',
      timeZone: 'America/New_York',
      startTime: '2026-07-23T13:00:00.000Z',
      endTime: '2026-07-24T01:00:00.000Z',
    },
    cdr: { available: true, rawCount: 10 },
    prisma: {
      available: true,
      appAudio: { appName: 'Webex_Calling_RTP', mos: { min: 2.7, max: 4.41 }, detailsUrl: 'https://example.com' },
    },
    joined: {
      summary: {
        total: 2,
        inbound: 2,
        outbound: 0,
        inboundReachedPhone: 1,
        inboundAaOnly: 0,
        outboundConnected: 0,
        abnormal: 1,
        outcomes: { Success: 1, 'Failed / Busy': 1 },
      },
      buckets: {
        [CALL_BUCKETS.inboundReachedPhone]: [sampleCall],
        [CALL_BUCKETS.inboundAaOnly]: [],
        [CALL_BUCKETS.outboundConnected]: [],
        [CALL_BUCKETS.other]: [],
      },
      abnormalCalls: [{
        ...sampleCall,
        abnormal: true,
        normalOutcome: false,
        disposition: 'Failed / Busy',
        wan: { mos: 4.1, jitter: 3.4, loss: 2.4 },
      }],
    },
    elapsedMs: 42,
  });
  assert.match(md, /Call report — Store 782/);
  assert.match(md, /Total calls.*2/);
  assert.match(md, /Inbound — reached a phone/);
  assert.match(md, /\*\*Abnormal outcomes:\*\* 1/);
  assert.doesNotMatch(md, /### Abnormal outcomes/);
  assert.doesNotMatch(md, /Compact index/);
  assert.doesNotMatch(md, /\*\*Scope:\*\*/);
  assert.match(md, /✅ 9:06am/);
  assert.match(md, /WIRELESS CALLER/);
  assert.match(md, /\*\*Worst MOS in window:\*\* 2\.7/);
  assert.match(md, /\*\*Best MOS:\*\* 4\.41/);
});

test('renderCallReportMarkdown shows scoped user header', () => {
  const md = renderCallReportMarkdown({
    ok: true,
    target: {
      kind: 'user',
      label: 'mcqueenj@ae.com',
      email: 'mcqueenj@ae.com',
      storeNum: '782',
      locationName: 'Store 0782',
      dialNumber: '+14123694426',
      filter: { kind: 'user', email: 'mcqueenj@ae.com' },
    },
    store: {
      kind: 'user',
      label: 'mcqueenj@ae.com',
      email: 'mcqueenj@ae.com',
      storeNum: '782',
      locationName: 'Store 0782',
      dialNumber: '+14123694426',
    },
    window: {
      label: '2026-07-23',
      mode: 'fullDay',
      timeZone: 'America/New_York',
      startTime: '2026-07-23T13:00:00.000Z',
      endTime: '2026-07-24T01:00:00.000Z',
    },
    cdr: { available: true, rawCount: 5 },
    prisma: { available: false },
    joined: {
      summary: { total: 0, inbound: 0, outbound: 0, outcomes: {} },
      buckets: {
        [CALL_BUCKETS.inboundReachedPhone]: [],
        [CALL_BUCKETS.inboundAaOnly]: [],
        [CALL_BUCKETS.outboundConnected]: [],
        [CALL_BUCKETS.other]: [],
      },
      abnormalCalls: [],
    },
    elapsedMs: 12,
  });
  assert.match(md, /Call report — mcqueenj@ae\.com/);
  assert.match(md, /\*\*Scope:\*\* user mcqueenj@ae\.com/);
  assert.match(md, /No calls matched scope/);
});

test('renderCallReportMarkdown truncates per section', () => {
  const calls = Array.from({ length: 30 }, (_, i) => ({
    ...sampleCall,
    start: `2026-07-23T14:${String(i).padStart(2, '0')}:00.000Z`,
  }));
  const md = renderCallReportMarkdown({
    ok: true,
    store: { storeNum: '782', locationName: 'Store 0782' },
    window: { label: '2026-07-23', mode: 'fullDay', timeZone: 'America/New_York', startTime: 'x', endTime: 'y' },
    cdr: { available: true },
    prisma: { available: false },
    joined: {
      summary: { total: 30, inbound: 30, outbound: 0, outcomes: {} },
      buckets: {
        [CALL_BUCKETS.inboundReachedPhone]: calls,
        [CALL_BUCKETS.inboundAaOnly]: [],
        [CALL_BUCKETS.outboundConnected]: [],
        [CALL_BUCKETS.other]: [],
      },
      abnormalCalls: [],
    },
    elapsedMs: 1,
  });
  assert.match(md, /more in this section/);
});