collabSupport/integrations/meraki/networks.js
jmcqueen 351f89a9a4 Initial commit: CollabFinder Webex bot
Multi-integration Webex chat/HTTP bot that unifies phone, AV, and
network status for retail store support. Consolidates data from
Webex Calling, Meraki, Workspace ONE (MDM), Atlas AMP, RED digital
signage, and OptiSigns into rich per-store status commands.

Key surfaces:
- /phonestatus, /avstatus — per-store phone & AV device reports with
  clickable Meraki deep-links and per-port detail.
- /webexhost — check/assign Webex Meetings host licenses via the
  Service App; adaptive-card confirmation flow, HTTP-API-gated.
- /offboarduser — full Webex Admin offboarding (auth revoke, device
  wipe, license removal); adaptive-card confirmation.
- /jirapoll — on-demand trigger for the hourly Jira poller.
- /bulkavstatuscsv — bulk store CSV export with concurrency limits.

Automation:
- Hourly Jira poller (node-cron) with an X.AI (Grok) ticket classifier
  that categorizes unassigned tickets as phone/av/skip, extracts store
  numbers from free-text, and enriches Jira with the same detailed
  markdown the chat commands emit (converted to Jira ADF, preserves
  bold + Meraki links). Idempotent via a `bot-enriched` Jira label.

Architecture:
- Node.js 20+, ESM, Express 5, webex-node-bot-framework.
- Layered integrations (integrations/*), services (services/*),
  commands (commands/*), utils (utils/*).
- Shared markdown renderers (services/renderers/*) feed both chat
  handlers and the Jira poller so the two surfaces stay in sync.
- Hand-rolled markdown-to-ADF converter (utils/markdownToAdf.js) —
  no new npm dependency.
- Node built-in test runner (`node --test tests/*.test.js`), 30 tests
  covering the converter, renderers, and poller ADF assembly.

Docker + docker-compose deployment. Config via .env
(see .env.example for the full option surface).
2026-07-01 16:55:03 -04:00

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JavaScript

// src/integrations/meraki/networks.js
import { fetchAllPages } from './client.js';
import { logger } from '../../utils/logger.js';
// In-memory cache
let cachedNetworks = [];
let lastCacheTime = 0;
const CACHE_TTL_MS = 4 * 60 * 60 * 1000; // 4 hours
/**
* Refresh the full list of networks (called by cron or on cache miss)
*/
export async function refreshMerakiNetworksCache() {
const start = Date.now();
logger('meraki:networks', 'Refreshing cache', 'debug');
try {
const url = `/organizations/${process.env.MERAKI_ORG_ID}/networks?perPage=5000`;
cachedNetworks = await fetchAllPages(url);
lastCacheTime = Date.now();
logger('meraki:networks', `Cached ${cachedNetworks.length} networks (${Date.now() - start} ms)`, 'debug');
} catch (err) {
logger('meraki:networks', `Cache refresh failed: ${err.message}`, 'warn');
// Keep old cache if it exists
}
}
/**
* Get cached networks (auto-refresh if stale or empty)
*/
export async function getMerakiNetworks(forceRefresh = false) {
const now = Date.now();
if (forceRefresh || !cachedNetworks.length || (now - lastCacheTime > CACHE_TTL_MS)) {
await refreshMerakiNetworksCache();
}
return cachedNetworks;
}
/**
* Find Meraki network by store number — returns the FULL network object (contains .url, .name, .id, etc.)
* @param {string|number} storeNum
* @returns {object|null} full network object or null
*/
export async function findMerakiNetwork(storeNum) { // ← renamed for clarity
if (!storeNum) return null;
const raw = String(storeNum).trim();
let searchTerm = raw.match(/\d+/)[0];
searchTerm = searchTerm.padStart(5, '0').slice(-5);
const networks = await getMerakiNetworks();
logger('meraki:find', `Searching store "${raw}" → using 5-digit term "${searchTerm}"`, 'debug');
let bestMatch = null;
let bestScore = -1;
for (const net of networks) {
const name = (net.name || '').toLowerCase();
const term = searchTerm.toLowerCase();
if (name.includes(term)) {
const score = (name.includes(` ${term}`) || name.includes(`-${term}`) || name.includes(term)) ? 100 : 50;
if (score > bestScore) {
bestScore = score;
bestMatch = net; // ← full object
}
}
}
if (bestMatch) {
logger('meraki:find', `✅ Best match: ${bestMatch.name} (ID: ${bestMatch.id})`, 'debug');
logger('meraki:networks', `Best match for store ${storeNum}: ${bestMatch?.name || 'none'}`, 'debug');
return bestMatch; // ← return full network
}
logger('meraki:find', `❌ No match found for 5-digit term "${searchTerm}"`, 'warn');
return null;
}