collabSupport/services/callTest/config.js

// services/callTest/config.js
// Env defaults + optional per-store entry overrides from config/calltest-stores.json.

import fs from 'node:fs';
import path from 'node:path';
import { fileURLToPath } from 'node:url';

const __dirname = path.dirname(fileURLToPath(import.meta.url));
const STORES_CONFIG_PATH = path.resolve(__dirname, '../../config/calltest-stores.json');

let _storeOverridesCache = null;

function envInt(name, fallback) {
  const raw = process.env[name];
  if (raw == null || raw === '') return fallback;
  const n = Number(raw);
  return Number.isFinite(n) ? n : fallback;
}

function envStr(name, fallback) {
  const raw = process.env[name];
  return raw != null && String(raw).trim() ? String(raw).trim() : fallback;
}

export function getWebhookBaseUrl() {
  const base = envStr('TWILIO_WEBHOOK_BASE_URL', '');
  return base.replace(/\/+$/, '');
}

export function loadStoreOverrides() {
  if (_storeOverridesCache) return _storeOverridesCache;
  try {
    if (!fs.existsSync(STORES_CONFIG_PATH)) {
      _storeOverridesCache = {};
      return _storeOverridesCache;
    }
    const raw = fs.readFileSync(STORES_CONFIG_PATH, 'utf8');
    const parsed = JSON.parse(raw);
    _storeOverridesCache = parsed && typeof parsed === 'object' ? parsed : {};
    return _storeOverridesCache;
  } catch {
    _storeOverridesCache = {};
    return _storeOverridesCache;
  }
}

/** @param {string|null} storeNum */
export function getCallTestConfig(storeNum = null) {
  const overrides = storeNum ? (loadStoreOverrides()[String(storeNum)] || {}) : {};

  return {
    dtmf: String(overrides.dtmf ?? envStr('CALLTEST_DTMF', '1')),
    greetingPauseSec: Number(overrides.greetingPauseSec ?? envInt('CALLTEST_GREETING_PAUSE_SEC', 5)),
    answerWaitSec: Number(overrides.answerWaitSec ?? envInt('CALLTEST_ANSWER_WAIT_SEC', 45)),
    dialTimeoutSec: envInt('CALLTEST_DIAL_TIMEOUT_SEC', 30),
    listenSec: envInt('CALLTEST_LISTEN_SEC', 60),
    introTts: envStr(
      'CALLTEST_INTRO_TTS',
      'Hello. This is an automated connectivity test from Collab Support. We will listen on this line for sixty seconds. Please stay on the line.',
    ),
    outroTts: envStr(
      'CALLTEST_OUTRO_TTS',
      'Thank you. The connectivity test is complete. Goodbye.',
    ),
    cdrEnrich: (() => {
      const v = String(process.env.CALLTEST_CDR_ENRICH ?? 'true').toLowerCase();
      return v === 'true' || v === '1' || v === 'yes';
    })(),
    cdrDelayMs: envInt('CALLTEST_CDR_DELAY_MS', 360_000),
    cdrMatchBufferMs: envInt('CALLTEST_CDR_MATCH_BUFFER_MS', 120_000),
    twilioEnrich: (() => {
      const v = String(process.env.CALLTEST_TWILIO_ENRICH ?? 'true').toLowerCase();
      return v === 'true' || v === '1' || v === 'yes';
    })(),
    twilioDetailsDelayMs: envInt('CALLTEST_TWILIO_DETAILS_DELAY_MS', 10_000),
    twilioInsightsDelayMs: envInt('CALLTEST_TWILIO_INSIGHTS_DELAY_MS', 360_000),
    twilioInsightsRetries: envInt('CALLTEST_TWILIO_INSIGHTS_RETRIES', 3),
    twilioInsightsRetryIntervalMs: envInt('CALLTEST_TWILIO_INSIGHTS_RETRY_MS', 30_000),
  };
}

export function buildVoiceWebhookUrl(testId, mode, step) {
  const base = getWebhookBaseUrl();
  const q = new URLSearchParams({ testId, mode, step });
  return `${base}/twilio/calltest/voice?${q.toString()}`;
}

export function buildStatusWebhookUrl(testId) {
  const base = getWebhookBaseUrl();
  const q = new URLSearchParams({ testId });
  return `${base}/twilio/calltest/status?${q.toString()}`;
}

/**
 * Exact webhook URL Twilio was given for this inbound request. Uses the same
 * builders as outbound call setup / TwiML redirects so proxy path stripping
 * (e.g. NGINX /CollabSupport/ → backend) cannot desync validation.
 */
export function resolveCallTestWebhookUrl(req) {
  const routePath = req.path || req.originalUrl?.split('?')[0] || '';

  if (routePath.endsWith('/twilio/calltest/voice')) {
    const testId = String(req.query?.testId || '').trim();
    const mode = req.query?.mode === 'store' ? 'store' : 'dial';
    const step = String(req.query?.step || '').trim();
    if (!testId || !step) return null;
    return buildVoiceWebhookUrl(testId, mode, step);
  }

  if (routePath.endsWith('/twilio/calltest/status')) {
    const testId = String(req.query?.testId || '').trim();
    if (!testId) return null;
    return buildStatusWebhookUrl(testId);
  }

  return null;
}

/** Normalize user input to E.164 (+1...) */
export function normalizeE164(input) {
  if (!input) return null;
  let s = String(input).trim().replace(/[^\d+]/g, '');
  if (s.startsWith('+')) {
    const digits = s.slice(1);
    if (!/^\d{10,15}$/.test(digits)) return null;
    return `+${digits}`;
  }
  const digits = s.replace(/\D/g, '');
  if (digits.length === 10) return `+1${digits}`;
  if (digits.length === 11 && digits.startsWith('1')) return `+${digits}`;
  return null;
}

export function isStoreNumberToken(token) {
  return /^\d{2,4}$/.test(String(token || '').trim());
}

export function _resetStoreOverridesCacheForTests() {
  _storeOverridesCache = null;
}