collabSupport/integrations/mdmcorp/client.js
jmcqueen 351f89a9a4 Initial commit: CollabFinder Webex bot
Multi-integration Webex chat/HTTP bot that unifies phone, AV, and
network status for retail store support. Consolidates data from
Webex Calling, Meraki, Workspace ONE (MDM), Atlas AMP, RED digital
signage, and OptiSigns into rich per-store status commands.

Key surfaces:
- /phonestatus, /avstatus — per-store phone & AV device reports with
  clickable Meraki deep-links and per-port detail.
- /webexhost — check/assign Webex Meetings host licenses via the
  Service App; adaptive-card confirmation flow, HTTP-API-gated.
- /offboarduser — full Webex Admin offboarding (auth revoke, device
  wipe, license removal); adaptive-card confirmation.
- /jirapoll — on-demand trigger for the hourly Jira poller.
- /bulkavstatuscsv — bulk store CSV export with concurrency limits.

Automation:
- Hourly Jira poller (node-cron) with an X.AI (Grok) ticket classifier
  that categorizes unassigned tickets as phone/av/skip, extracts store
  numbers from free-text, and enriches Jira with the same detailed
  markdown the chat commands emit (converted to Jira ADF, preserves
  bold + Meraki links). Idempotent via a `bot-enriched` Jira label.

Architecture:
- Node.js 20+, ESM, Express 5, webex-node-bot-framework.
- Layered integrations (integrations/*), services (services/*),
  commands (commands/*), utils (utils/*).
- Shared markdown renderers (services/renderers/*) feed both chat
  handlers and the Jira poller so the two surfaces stay in sync.
- Hand-rolled markdown-to-ADF converter (utils/markdownToAdf.js) —
  no new npm dependency.
- Node built-in test runner (`node --test tests/*.test.js`), 30 tests
  covering the converter, renderers, and poller ADF assembly.

Docker + docker-compose deployment. Config via .env
(see .env.example for the full option surface).
2026-07-01 16:55:03 -04:00

120 lines
3.6 KiB
JavaScript

// src/integrations/mdmcorp/client.js
import axios from 'axios';
import { logger } from '../../utils/logger.js';
let accessToken = null;
let tokenExpiresAt = 0;
const mdmcorpAxios = axios.create({
baseURL: process.env.CORP_WS1_API_BASE,
timeout: 15000,
headers: {
'Accept': 'application/json',
},
});
// Get OAuth token using client_credentials flow (for CORP MDM)
async function getMDMCorpToken() {
const now = Date.now();
if (accessToken && now < tokenExpiresAt) {
return accessToken;
}
logger('mdmcorp:auth', 'Requesting new CORP MDM token');
try {
const response = await axios.post(
'https://na.uemauth.workspaceone.com/connect/token', // Workspace ONE auth endpoint
new URLSearchParams({
grant_type: 'client_credentials',
client_id: process.env.CORP_WS1_CLIENT_ID,
client_secret: process.env.CORP_WS1_CLIENT_SECRET,
}),
{
headers: { 'Content-Type': 'application/x-www-form-urlencoded' },
}
);
accessToken = response.data.access_token;
tokenExpiresAt = now + (response.data.expires_in * 1000) - 300000; // 5 min buffer
logger('mdmcorp:auth', 'CORP MDM token acquired successfully');
return accessToken;
} catch (err) {
logger('mdmcorp:auth', `Token request failed: ${err.message}`, 'error');
throw new Error('Failed to obtain CORP MDM token');
}
}
// Add token to every request
mdmcorpAxios.interceptors.request.use(async (cfg) => {
const token = await getMDMCorpToken();
cfg.headers.Authorization = `Bearer ${token}`;
cfg.headers['aw-tenant-code'] = process.env.CORP_WS1_TENANT_CODE;
logger('mdmcorp:request', `${cfg.method.toUpperCase()} ${cfg.url}`);
return cfg;
});
mdmcorpAxios.interceptors.response.use(
res => res,
err => {
const msg = err.response
? `${err.response.status} - ${JSON.stringify(err.response.data?.message || err.response.data)}`
: err.message;
logger('mdmcorp:error', msg, 'error');
return Promise.reject(err);
}
);
/**
* Search devices by email in the CORP MDM instance
* Uses only the username part (before @) as required by this tenant
*/
export async function findDevicesByEmail(fullEmail) {
if (!fullEmail) return [];
// Extract username only (e.g. "bollandd" from "bollandd@ae.com")
const username = fullEmail.split('@')[0].trim();
if (!username) return [];
logger('mdmcorp:device', `Searching CORP MDM for username: ${username} (from ${fullEmail})`);
try {
const response = await mdmcorpAxios.get('/api/mdm/devices/search', {
params: { user: username }
});
const devices = response.data?.Devices || response.data || [];
logger('mdmcorp:device', `Found ${devices.length} devices for username ${username}`);
// Optional: log first device for debugging
if (devices.length > 0) {
logger('mdmcorp:device', `First device: ${JSON.stringify(devices[0], null, 2)}`, 'debug');
}
return devices;
} catch (err) {
logger('mdmcorp:device', `Search failed for ${username}: ${err.response?.status || err.message}`, 'error');
return [];
}
}
/**
* Perform Enterprise Wipe on a device
*/
export async function enterpriseWipe(deviceId) {
if (!deviceId) throw new Error('Device ID is required');
try {
const response = await mdmcorpAxios.post(`/api/mdm/devices/${deviceId}/commands/enterpriseWipe`);
logger('mdmcorp:wipe', `Enterprise wipe initiated for device ${deviceId}`);
return response.data;
} catch (err) {
logger('mdmcorp:wipe', `Failed to wipe device ${deviceId}: ${err.message}`, 'error');
throw err;
}
}
export default mdmcorpAxios;