Replace /phonestatus follow-ups with /voicestatus, /wanstatus, /phonediag, and /dectdiag; extend /voicediag with relay probes and section-based MPP diagnostics. Co-authored-by: Cursor <cursoragent@cursor.com>
208 lines
9 KiB
JavaScript
208 lines
9 KiB
JavaScript
// src/services/renderers/phoneStatusRenderer.js
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//
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// Extracted from commands/voiceStatus.js so the same output can drive
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// BOTH the chat reply (`bot.say('markdown', md)`) AND the Jira poller
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// comment (via utils/markdownToAdf).
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//
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// Options
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// storeNum (required) header string uses it
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// detailed default false — mirrors chat's `?detailed=true` toggle:
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// adds SIP URLs / alt SIPs, more port info, PoE state, etc.
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// footer default true — appends the `*Last checked: HH:MM*`
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// italic line. Chat passes true (unchanged). Poller passes
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// false because a Jira comment already has an authoritative
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// header timestamp and a Jira-side comment `created` field.
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//
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// The renderer is pure (no I/O). All time-derived output goes through
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// `simpleTimeAgo` — the same helper the chat handler used, so relative
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// times ("2h ago") stay consistent across chat and Jira surfaces.
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import { simpleTimeAgo, formatBytes, formatDisplayTime } from '../../utils/time.js';
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/**
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* Render a phone-status markdown snapshot from a `collectPhoneStatus`
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* result.
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*
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* @param {object} data collectPhoneStatus() output
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* @param {object} opts
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* @param {string} opts.storeNum 2-6 digit store id (header text)
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* @param {boolean} [opts.detailed=false]
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* @param {boolean} [opts.footer=true]
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* @returns {string} markdown, whitespace-trimmed and ready to send.
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*/
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export function renderPhoneStatusMarkdown(data, opts = {}) {
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const {
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storeNum,
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detailed = false,
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footer = true,
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} = opts;
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let reply = `**Voice Status - Store ${storeNum}**\n\n`;
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const phones = data.phones?.data || [];
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const dectBasestations = data.dectBasestations || [];
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const dectHandsets = data.dectHandsets || [];
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const dectNet = data.dectNetwork || null;
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if (phones.length === 0 && dectBasestations.length === 0) {
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reply += 'No phones or DECT basestations found.\n';
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return reply.trim();
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}
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const prof = data.telephonyProfile || {};
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const pers = data.person || {};
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if (prof.timeZone) {
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reply += `**Timezone:** ${prof.timeZone}\n`;
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}
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if (data.locationMainNumber) {
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let extPart = '';
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if (pers.phoneNumbers && pers.phoneNumbers.length > 0) {
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const nums = pers.phoneNumbers.map(n => n.value || n).filter(Boolean);
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if (nums.length > 0) {
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extPart = ` (${nums.join(', ')})`;
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}
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}
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reply += `**PhoneNumber:** ${data.locationMainNumber}${extPart}\n\n`;
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}
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if (detailed && prof.outgoingPermission) {
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const op = prof.outgoingPermission;
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const mode = op.useCustomEnabled ? 'custom rules' : 'default';
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const ruleCount = op.callingPermissions ? op.callingPermissions.length : 0;
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reply += `Outgoing: ${mode} (${ruleCount} permission entries)\n\n`;
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}
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// Desk Phones
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if (phones.length > 0) {
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reply += '**Desk Phones:**\n';
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phones.forEach(phone => {
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const lastSeen = simpleTimeAgo(phone.lastSeen) || 'unknown';
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let prefix = '✅ ';
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if (phone.status !== 'connected') prefix = '⚠️ ';
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reply += `${prefix}**${phone.displayName || phone.name || 'Unknown Phone'}** (${phone.status}) Last seen: ${lastSeen}\n`;
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const fw = phone.firmware && phone.firmware !== '—' ? ` FW: ${phone.firmware}` : '';
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const ser = phone.serial && phone.serial !== '—' ? ` Serial: ${phone.serial}` : '';
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if (fw || ser) {
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reply += ` ${fw}${ser ? (fw ? ' •' : '') + ser : ''}\n`;
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}
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if (detailed && phone.primarySipUrl && phone.primarySipUrl !== '—') {
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reply += ` SIP: ${phone.primarySipUrl}\n`;
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}
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if (detailed && phone.sipUrls && phone.sipUrls.length > 1) {
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reply += ` Alt SIPs: ${phone.sipUrls.slice(0, 2).join(', ')}${phone.sipUrls.length > 2 ? '…' : ''}\n`;
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}
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if (phone.errorCodes && phone.errorCodes.length > 0) {
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reply += ` ⚠️ Errors: ${phone.errorCodes.join(', ')}\n`;
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}
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if (phone.meraki && (phone.meraki.port || phone.meraki.switchName)) {
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let mPrefix = '';
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if (phone.meraki.status !== 'Online') mPrefix = '⚠️ ';
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reply += ` •${mPrefix}**${phone.meraki.switchName || 'Unknown Switch'}** (${phone.meraki.status || 'unknown'}) ` +
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`Wired • Port: ${phone.meraki.port || '—'} • VLAN: ${phone.meraki.vlan || '—'} ` +
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`• IP: ${phone.meraki.ip || '—'} LastSeen: ${simpleTimeAgo(phone.meraki.lastSeen)}${phone.meraki.clientUrl ? ` [Meraki↗](${phone.meraki.clientUrl})` : ''}\n`;
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const u = phone.meraki.usage;
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if (u && (u.sent || u.recv || u.total)) {
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const sent = formatBytes(u.sent || 0);
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const recv = formatBytes(u.recv || 0);
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const tot = u.total ? formatBytes(u.total) : '';
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reply += ` Data (recent): ${sent} sent / ${recv} recv${tot ? ' (total ' + tot + ')' : ''}\n`;
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}
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if (detailed) {
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const poe = phone.meraki.poeEnabled != null ? (phone.meraki.poeEnabled ? 'PoE on' : 'PoE off') : '';
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const spd = phone.meraki.speed ? `${phone.meraki.speed}` : '';
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const pol = phone.meraki.portName ? `port ${phone.meraki.portName}` : '';
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const extras = [poe, spd, pol].filter(Boolean).join(' • ');
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if (extras) reply += ` ${extras}\n`;
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if (phone.meraki.accessPolicy) reply += ` Policy: ${phone.meraki.accessPolicy}\n`;
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}
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} else if (detailed) {
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reply += ` (no recent Meraki client/switch data)\n`;
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}
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reply += '\n';
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});
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}
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// DECT Basestations
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if (dectBasestations.length > 0) {
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reply += '**DECT Basestations:**\n';
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// Multicast health signal — DECT relies on multicast for basestation
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// discovery / handset registration handshakes. When IGMP snooping is
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// on without a corresponding querier, or when flood-unknown is off,
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// those frames get dropped and DECT registration silently fails.
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// Only emitted when the summarizer says `needsFix` — the healthy
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// state is common and would just add noise. Silent on fetch errors
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// (summarizer returns needsFix:false + error:...) so a diagnostic
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// bot doesn't itself become a new source of noise.
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if (data.multicast?.needsFix) {
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const mc = data.multicast;
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const parts = [];
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if (mc.defaultSnoopOn) parts.push('IGMP snoop=ON default');
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if (mc.defaultFloodOff) parts.push('flood-unknown=OFF default');
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const overrideCount = mc.deviatingOverrides?.length || 0;
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if (overrideCount > 0) {
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parts.push(`${overrideCount} switch override(s) deviate from DECT-safe defaults`);
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}
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// parts is always non-empty here: needsFix implies at least one deviation
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reply += `**Multicast:** ⚠️ ${parts.join(', ')} — may disrupt DECT\n`;
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}
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if (dectNet) {
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reply += `**Network:** ${dectNet.name || '—'} (assigned handsets: ${dectNet.handsetsCount || 0})\n`;
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}
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dectBasestations.forEach(base => {
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let prefix = '✅ ';
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if (base.meraki?.status !== 'Online') prefix = '⚠️ ';
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const lines = base.linesRegistered != null ? ` (lines: ${base.linesRegistered})` : '';
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reply += `${prefix}**Basestation ${base.mac || 'Unknown'}**${lines}\n`;
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if (base.meraki && (base.meraki.port || base.meraki.switchName)) {
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let mPrefix = '';
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if (base.meraki.status !== 'Online') mPrefix = '⚠️ ';
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reply += ` •${mPrefix}**${base.meraki.switchName || 'Unknown Switch'}** (${base.meraki.status || 'unknown'}) ` +
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`Wired • Port: ${base.meraki.port || '—'} • VLAN: ${base.meraki.vlan || '—'} ` +
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`• IP: ${base.meraki.ip || '—'} LastSeen: ${simpleTimeAgo(base.meraki.lastSeen)}${base.meraki.clientUrl ? ` [Meraki↗](${base.meraki.clientUrl})` : ''}\n`;
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if (detailed && base.meraki.usage) {
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const u = base.meraki.usage;
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reply += ` Data (recent): ${formatBytes(u.sent || 0)} sent / ${formatBytes(u.recv || 0)} recv\n`;
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}
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} else {
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reply += ` (no recent Meraki client/switch data — possibly offline or not attached to this network)\n`;
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}
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const registeredHandsets = dectHandsets.filter(h => h.baseStationId === base.id);
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if (registeredHandsets.length > 0) {
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registeredHandsets.forEach(h => {
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reply += ` • **${h.index}-${h.name || 'Handset'}** (ext ${h.extension || '—'}) Registered: ${simpleTimeAgo(h.lastRegistrationTime)}\n`;
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});
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} else {
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reply += ` No handsets registered\n`;
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}
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reply += '\n';
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});
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const unregisteredHandsets = dectHandsets.filter(h => !h.baseStationId);
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if (unregisteredHandsets.length > 0) {
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reply += '**Unregistered Handsets:**\n';
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unregisteredHandsets.forEach(h => {
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reply += ` • **${h.index}-${h.name || 'Handset'}** (ext ${h.extension || '—'}) Registered: ${simpleTimeAgo(h.lastRegistrationTime)}\n`;
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});
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reply += '\n';
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}
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}
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if (detailed) {
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reply += `_Detailed mode — additional fields above (use without ?detailed=true for compact view)_\n`;
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}
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if (footer) {
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reply += `\n*Last checked: ${formatDisplayTime()}*`;
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}
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return reply.trim();
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}
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