collabSupport/utils/time.js
jmcqueen 351f89a9a4 Initial commit: CollabFinder Webex bot
Multi-integration Webex chat/HTTP bot that unifies phone, AV, and
network status for retail store support. Consolidates data from
Webex Calling, Meraki, Workspace ONE (MDM), Atlas AMP, RED digital
signage, and OptiSigns into rich per-store status commands.

Key surfaces:
- /phonestatus, /avstatus — per-store phone & AV device reports with
  clickable Meraki deep-links and per-port detail.
- /webexhost — check/assign Webex Meetings host licenses via the
  Service App; adaptive-card confirmation flow, HTTP-API-gated.
- /offboarduser — full Webex Admin offboarding (auth revoke, device
  wipe, license removal); adaptive-card confirmation.
- /jirapoll — on-demand trigger for the hourly Jira poller.
- /bulkavstatuscsv — bulk store CSV export with concurrency limits.

Automation:
- Hourly Jira poller (node-cron) with an X.AI (Grok) ticket classifier
  that categorizes unassigned tickets as phone/av/skip, extracts store
  numbers from free-text, and enriches Jira with the same detailed
  markdown the chat commands emit (converted to Jira ADF, preserves
  bold + Meraki links). Idempotent via a `bot-enriched` Jira label.

Architecture:
- Node.js 20+, ESM, Express 5, webex-node-bot-framework.
- Layered integrations (integrations/*), services (services/*),
  commands (commands/*), utils (utils/*).
- Shared markdown renderers (services/renderers/*) feed both chat
  handlers and the Jira poller so the two surfaces stay in sync.
- Hand-rolled markdown-to-ADF converter (utils/markdownToAdf.js) —
  no new npm dependency.
- Node built-in test runner (`node --test tests/*.test.js`), 30 tests
  covering the converter, renderers, and poller ADF assembly.

Docker + docker-compose deployment. Config via .env
(see .env.example for the full option surface).
2026-07-01 16:55:03 -04:00

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JavaScript

// utils/time.js
import { logger } from './logger.js';
/**
* Human-readable "X time ago" from ISO string or Date
* @param {string|Date|number} input - ISO string, Date object, or timestamp
* @returns {string} e.g. "2 hours ago", "just now", "3 days ago"
*/
export function simpleTimeAgo(input) {
if (!input) return 'never';
let date;
try {
if (input instanceof Date) {
date = input;
} else if (typeof input === 'number') {
date = new Date(input);
} else if (typeof input === 'string') {
let cleaned = input.trim();
// If no timezone (no Z or offset), assume UTC and append Z
if (!cleaned.endsWith('Z') && !cleaned.match(/[+-]\d{2}:\d{2}$/)) {
cleaned += 'Z';
}
date = new Date(cleaned);
} else {
logger('time', `Invalid input type to simpleTimeAgo: ${typeof input}`, 'warn');
return 'invalid';
}
if (isNaN(date.getTime())) {
logger('time', `Invalid date parsed from: ${input}`, 'warn');
return 'invalid';
}
const now = Date.now();
const diffMs = now - date.getTime();
// Small clock skew tolerance (< 5 minutes in the future → treat as "just now")
if (diffMs < 0 && diffMs > -300000) {
return 'just now';
}
// Future dates
if (diffMs < 0) {
const futureMs = -diffMs;
const futureSeconds = Math.floor(futureMs / 1000);
const futureMinutes = Math.floor(futureSeconds / 60);
const futureHours = Math.floor(futureMinutes / 60);
const futureDays = Math.floor(futureHours / 24);
if (futureSeconds < 60) return `in ${futureSeconds} seconds`;
if (futureMinutes < 60) return `in ${futureMinutes} minutes`;
if (futureHours < 24) return `in ${futureHours} hours`;
return `in ${futureDays} days`;
}
// Past dates
const seconds = Math.floor(diffMs / 1000);
const minutes = Math.floor(seconds / 60);
const hours = Math.floor(minutes / 60);
const days = Math.floor(hours / 24);
if (seconds < 60) return `${seconds} seconds ago`;
if (minutes < 60) return `${minutes} minutes ago`;
if (hours < 24) return `${hours} hours ago`;
if (days < 30) return `${days} days ago`;
// Fallback for very old dates
return date.toLocaleDateString();
} catch (err) {
logger('time', `Error in simpleTimeAgo: ${err.message}`, 'warn');
return 'invalid';
}
}
/**
* Format a byte count into a human-readable string (e.g. "172 KB").
* Used for Meraki client usage in phone status (and reusable elsewhere).
*/
export function formatBytes(bytes, decimals = 1) {
if (bytes == null || bytes === 0) return '0 B';
const k = 1024;
const dm = decimals < 0 ? 0 : decimals;
const sizes = ['B', 'KB', 'MB', 'GB', 'TB'];
const i = Math.floor(Math.log(bytes) / Math.log(k));
return parseFloat((bytes / Math.pow(k, i)).toFixed(dm)) + ' ' + sizes[i];
}