collabSupport/services/voiceDiag/checks/wan/wanHealthscore.js
jmcqueen b802383441 Add Prisma SD-WAN voice-quality enrichment for /phonestatus + /voicediag
Introduces a full Palo Alto Prisma SD-WAN integration (dual-mode SASE
OAuth 2.0 / legacy CloudGenix auth, pagination, 429 backoff, session
priming) that surfaces per-path latency/jitter/loss/MOS, site
healthscore, link state, and alarm data for a store. Wired into the
/phonestatus WAN follow-up and eight new /voicediag WAN checks graded
against ITU-T G.114 / RFC 3550 defaults (env-overridable via
WAN_STANDARD_*).

Also adds a shape-aware detail renderer for /voicediag (per-link
tables with verdict icons instead of a stringified JSON dump) and a
--window flag (15m / 1h / 6h / 24h / 1d, env default via
WAN_STANDARD_WINDOW_MINUTES) so operators can widen the look-back
without redeploying. scripts/prismaProbe.js is bundled as a CLI for
schema iteration against a live tenant.

Co-authored-by: Cursor <cursoragent@cursor.com>
2026-07-09 09:45:29 -04:00

77 lines
2.5 KiB
JavaScript

// src/services/voiceDiag/checks/wan/wanHealthscore.js
//
// Prisma AIOps site healthscore (0-100, higher is better). This is
// Prisma's own composite score that rolls up per-path LQM, link
// availability, application health, and device health — so it's a
// good broad-brush signal for "is anything wrong on this site"
// before drilling into the individual per-path checks below.
//
// Thresholds default to 80 (warn) / 60 (error), reflecting the
// bands Prisma's own UI uses in its site-health dashboard. Both
// are overridable via WAN_STANDARD_HEALTHSCORE_WARN / _ERROR.
//
// Skipped when no site was matched OR when the healthscore fetch
// failed (composer preserves that in ctx.sdwanData.errors[]).
import {
maybeSkippedByKillSwitch,
getHealthscoreWarn,
getHealthscoreError,
} from './_helpers.js';
export const WAN_HEALTHSCORE_STANDARDS = Object.freeze({
minWarn: 80,
minError: 60,
});
export const wanHealthscoreCheck = {
id: 'wanHealthscore',
label: 'SD-WAN Site Healthscore',
requires: ['sdwanSite'],
scope: null,
standards: WAN_HEALTHSCORE_STANDARDS,
async run(ctx) {
const skip = maybeSkippedByKillSwitch(wanHealthscoreCheck);
if (skip) return skip;
const hs = ctx.sdwanData?.healthscore;
if (!hs || hs.value === null || hs.value === undefined) {
return {
status: 'skipped',
message: 'Healthscore not available from Prisma (likely a partial fetch — see other checks).',
details: null,
remediation: null,
};
}
const value = Number(hs.value);
const warnThresh = getHealthscoreWarn();
const errorThresh = getHealthscoreError();
if (value < errorThresh) {
return {
status: 'error',
message: `Healthscore ${value}/100 is below the error floor (${errorThresh}). The site is in a degraded state per Prisma AIOps.`,
details: { value, warnThresh, errorThresh, breakdown: hs.breakdown || {} },
remediation: null,
};
}
if (value < warnThresh) {
return {
status: 'warn',
message: `Healthscore ${value}/100 is below the warning threshold (${warnThresh}). Investigate before it becomes user-visible.`,
details: { value, warnThresh, errorThresh, breakdown: hs.breakdown || {} },
remediation: null,
};
}
return {
status: 'ok',
message: `Healthscore ${value}/100 (>=${warnThresh}). Site is healthy per Prisma AIOps.`,
details: { value, warnThresh, errorThresh, breakdown: hs.breakdown || {} },
remediation: null,
};
},
};