collabSupport/tests/jiraPoller.enrichmentRules.test.js

// tests/jiraPoller.enrichmentRules.test.js

import test from 'node:test';
import assert from 'node:assert/strict';

import {
  resolveEnrichmentPlan,
  extractStoreFromSummary,
  CHECK_IDS,
  COMM_SERVICES_COMPONENT,
} from '../services/jiraPoller/enrichmentRules.js';

const comm = [{ name: COMM_SERVICES_COMPONENT }];
const mobility = [{ name: 'Mobility' }];

test('extractStoreFromSummary parses Store NNNN', () => {
  assert.equal(extractStoreFromSummary('Store 2477 - garbled calls'), '2477');
  assert.equal(extractStoreFromSummary('no store here'), null);
});

test('comm call quality runs phonestatus and callreport', () => {
  const plan = resolveEnrichmentPlan(
    {
      summary: 'Store 2477 - garbled voice on inbound calls',
      description: '',
      components: comm,
    },
    { kind: 'phone', storeNum: '2477', reason: 'desk phone issue' },
  );
  assert.equal(plan.skip, false);
  assert.deepEqual(plan.checks, [CHECK_IDS.phonestatus, CHECK_IDS.callreport]);
  assert.ok(plan.matchedRules.includes('comm-call-quality'));
});

test('comm spam runs callreport only', () => {
  const plan = resolveEnrichmentPlan(
    {
      summary: 'Store 782 - spam robocalls to main number',
      description: '',
      components: comm,
    },
    { kind: 'phone', storeNum: '782', reason: 'spam calls' },
  );
  assert.deepEqual(plan.checks, [CHECK_IDS.callreport]);
  assert.ok(plan.matchedRules.includes('comm-spam'));
});

test('comm spam with both symptoms runs phonestatus and callreport', () => {
  const plan = resolveEnrichmentPlan(
    {
      summary: 'Store 100 - spam and garbled audio',
      components: comm,
    },
    { kind: 'phone', storeNum: '100', reason: 'x' },
  );
  assert.deepEqual(plan.checks, [CHECK_IDS.phonestatus, CHECK_IDS.callreport]);
});

test('mobility spam does not trigger comm spam rule', () => {
  const plan = resolveEnrichmentPlan(
    {
      summary: 'Store 500 - spam calls',
      components: mobility,
    },
    { kind: 'phone', storeNum: '500', reason: 'phone' },
  );
  assert.deepEqual(plan.checks, [CHECK_IDS.phonestatus]);
  assert.deepEqual(plan.matchedRules, ['default-phone']);
});

test('default phone kind runs phonestatus only', () => {
  const plan = resolveEnrichmentPlan(
    {
      summary: 'Store 300 - phone not registering',
      components: comm,
    },
    { kind: 'phone', storeNum: '300', reason: 'registration' },
  );
  assert.deepEqual(plan.checks, [CHECK_IDS.phonestatus]);
  assert.deepEqual(plan.matchedRules, ['default-phone']);
});

test('default av kind runs avstatus', () => {
  const plan = resolveEnrichmentPlan(
    {
      summary: 'Store 400 - signage offline',
      components: [{ name: 'Audio Visual' }],
    },
    { kind: 'av', storeNum: '400', reason: 'signage' },
  );
  assert.deepEqual(plan.checks, [CHECK_IDS.avstatus]);
});

test('comm symptom with store from summary when AI has no store', () => {
  const plan = resolveEnrichmentPlan(
    {
      summary: 'Store 2477 - static on all calls',
      components: comm,
    },
    { kind: 'skip', storeNum: null, reason: 'unclear' },
  );
  assert.equal(plan.storeNum, '2477');
  assert.equal(plan.skip, false);
  assert.ok(plan.checks.includes(CHECK_IDS.callreport));
});

test('comm symptom without store skips', () => {
  const plan = resolveEnrichmentPlan(
    {
      summary: 'Garbled calls - no store listed',
      components: comm,
    },
    { kind: 'skip', storeNum: null, reason: 'no store' },
  );
  assert.equal(plan.skip, true);
  assert.equal(plan.checks.length, 0);
});