Render compact approval details in Adaptive Card FactSets.

Use a two-column FactSet for short fields and keep multi-line textarea values in separate blocks.

Co-authored-by: Cursor <cursoragent@cursor.com>

lib/requestTypeFields.js

@@ -123,7 +123,7 @@ export function buildDetailLinesForRequestType(jiraTicket, requestTypeId, fieldM
         const rawValue = getFieldValueFromTicket(jiraTicket, fieldDef);
         const formatted = formatFieldValue(rawValue, fieldDef.format);
         if (formatted) {
-            lines.push({ label: fieldDef.label, value: formatted });
+            lines.push({ label: fieldDef.label, value: formatted, format: fieldDef.format });
         }
     }
 

services/approvalCards.js

@@ -71,11 +71,21 @@ function buildPlainTextHeader(jiraTicket) {
     return text;
 }
 
+function isLongDetailValue(line) {
+    if (line.format === 'textarea') {
+        return true;
+    }
+    return line.value.includes('\n') || line.value.length > 120;
+}
+
 function buildDetailBlocks(detailLines) {
     if (!detailLines.length) {
         return [];
     }
 
+    const compactLines = detailLines.filter(line => !isLongDetailValue(line));
+    const longLines = detailLines.filter(line => isLongDetailValue(line));
+
     const blocks = [
         {
             type: 'TextBlock',
@@ -87,10 +97,21 @@ function buildDetailBlocks(detailLines) {
         },
     ];
 
-    for (const line of detailLines) {
+    if (compactLines.length) {
+        blocks.push({
+            type: 'FactSet',
+            spacing: 'Small',
+            facts: compactLines.map(line => ({
+                title: line.label,
+                value: line.value,
+            })),
+        });
+    }
+
+    for (const line of longLines) {
         blocks.push({
             type: 'TextBlock',
-            text: line.label,
+            text: `**${line.label}**`,
             weight: 'Bolder',
             spacing: 'Medium',
             wrap: true,
@@ -109,7 +130,7 @@ function buildDetailBlocks(detailLines) {
 function formatDetailLinesPlain(detailLines) {
     let text = '**Details:**\n';
     for (const line of detailLines) {
-        text += `\n**${line.label}:**\n${line.value}\n`;
+        text += `- **${line.label}:** ${line.value.replace(/\n/g, '\n  ')}\n`;
     }
     return text;
 }

test/approvalCards.test.js

@@ -0,0 +1,42 @@
+import { describe, it } from 'node:test';
+import assert from 'node:assert/strict';
+import { buildRequestApproval } from '../services/approvalCards.js';
+
+const sampleTicket = {
+    issue: {
+        key: 'REQUEST-152413',
+        fields: {
+            status: { name: 'Pending Approval' },
+            summary: 'Requesting full Jira access for Melissa Carr',
+            reporter: { displayName: 'Cj Nolan' },
+            customfield_10010: {
+                requestType: { id: '209', name: 'Application Access' },
+            },
+            priority: { value: '4 - Medium' },
+            created: '2026-07-28T20:33:16.000Z',
+            updated: '2026-07-28T20:33:32.000Z',
+            customfield_10346: 'Carr',
+            customfield_10314: 'Melissa',
+            customfield_10318: 'Store Ops-Technology',
+            customfield_10310: { value: 'Employee' },
+            customfield_10419: 'CarrM@ae.com',
+            customfield_10365: { displayName: 'Cj Nolan' },
+        },
+    },
+    transition: { transitionName: 'Manager Approval' },
+    user: { displayName: 'Automation for Jira' },
+};
+
+describe('buildRequestApproval', () => {
+    it('renders compact details in a FactSet', async () => {
+        const { card } = await buildRequestApproval(sampleTicket);
+        const factSet = card.body.find(block => block.type === 'FactSet');
+
+        assert.ok(factSet, 'expected a FactSet block for compact details');
+        assert.ok(factSet.facts.some(fact => fact.title === 'First name' && fact.value === 'Melissa'));
+        assert.ok(factSet.facts.some(fact => fact.title === 'Network user name' && fact.value === 'CarrM@ae.com'));
+
+        const labelBlocks = card.body.filter(block => block.type === 'TextBlock' && block.text === 'First name');
+        assert.equal(labelBlocks.length, 0, 'compact fields should not use per-field label blocks');
+    });
+});