diff --git a/config/requestTypeFields.json b/config/requestTypeFields.json
index ce87d91..0f3b083 100644
--- a/config/requestTypeFields.json
+++ b/config/requestTypeFields.json
@@ -16,9 +16,7 @@
   "common": {
     "displayFields": [
       { "path": "transition.transitionName", "label": "Approval step" },
-      { "path": "transition.from_status", "label": "From status" },
-      { "path": "transition.to_status", "label": "To status" },
-      { "path": "user.displayName", "label": "Moved by" },
+      { "path": "transition.to_status", "label": "Status" },
       { "fieldId": "priority", "label": "Priority", "format": "option" },
       { "fieldId": "assignee", "label": "Assignee", "format": "user" },
       { "fieldId": "created", "label": "Created", "format": "datetime" },
diff --git a/lib/requestTypeFields.js b/lib/requestTypeFields.js
index 4eef13d..47d8c73 100644
--- a/lib/requestTypeFields.js
+++ b/lib/requestTypeFields.js
@@ -2,6 +2,46 @@ import fs from 'fs';
 import { formatJiraRichText } from './jiraRichText.js';
 
 const SKIP_FIELD_IDS = new Set(['attachment']);
+const EASTERN_TIME_ZONE = 'America/New_York';
+
+export function formatEasternDateTime(value) {
+    const date = new Date(value);
+    if (Number.isNaN(date.getTime())) {
+        return String(value);
+    }
+
+    const formatted = new Intl.DateTimeFormat('en-US', {
+        timeZone: EASTERN_TIME_ZONE,
+        month: 'numeric',
+        day: 'numeric',
+        year: 'numeric',
+        hour: 'numeric',
+        minute: '2-digit',
+        second: '2-digit',
+        hour12: true,
+    }).format(date);
+
+    const timeZoneName = new Intl.DateTimeFormat('en-US', {
+        timeZone: EASTERN_TIME_ZONE,
+        timeZoneName: 'short',
+    }).formatToParts(date).find(part => part.type === 'timeZoneName')?.value || 'ET';
+
+    return `${formatted} ${timeZoneName}`;
+}
+
+export function formatEasternDate(value) {
+    const date = new Date(value);
+    if (Number.isNaN(date.getTime())) {
+        return String(value);
+    }
+
+    return new Intl.DateTimeFormat('en-US', {
+        timeZone: EASTERN_TIME_ZONE,
+        month: 'numeric',
+        day: 'numeric',
+        year: 'numeric',
+    }).format(date);
+}
 
 export function loadRequestTypeFields() {
     const path = './config/requestTypeFields.json';
@@ -68,8 +108,9 @@ export function formatFieldValue(value, format) {
             }
             return value.map(item => formatFieldValue(item, 'user')).filter(Boolean).join(', ');
         case 'datetime':
+            return formatEasternDateTime(value);
         case 'date':
-            return new Date(value).toLocaleString();
+            return formatEasternDate(value);
         case 'cmdb':
             if (Array.isArray(value)) {
                 return value.map(item => item.label || item.name || item.objectKey || item.value).filter(Boolean).join(', ');
diff --git a/services/approvalCards.js b/services/approvalCards.js
index 2f805b6..17dce11 100644
--- a/services/approvalCards.js
+++ b/services/approvalCards.js
@@ -1,4 +1,4 @@
-import { buildDetailLinesForRequestType } from '../lib/requestTypeFields.js';
+import { buildDetailLinesForRequestType, formatEasternDateTime } from '../lib/requestTypeFields.js';
 
 const PORTAL_BASE_URL = 'https://aeo.atlassian.net/servicedesk/customer/portal/135';
 
@@ -152,13 +152,10 @@ function buildFallbackChangeDetailLines(jiraTicket) {
         lines.push({ label: 'Business justification', value: fields.customfield_10252 });
     }
     if (fields.customfield_10257) {
-        const changeDate = new Date(fields.customfield_10257).toLocaleDateString();
-        const changeTime = new Date(fields.customfield_10257).toLocaleTimeString([], {
-            hour: '2-digit',
-            minute: '2-digit',
-            hour12: true,
+        lines.push({
+            label: 'Implementation date',
+            value: formatEasternDateTime(fields.customfield_10257),
         });
-        lines.push({ label: 'Implementation date', value: `${changeDate} ${changeTime}` });
     }
 
     return lines;
diff --git a/test/requestTypeFields.test.js b/test/requestTypeFields.test.js
index f64cfaf..cfd5e72 100644
--- a/test/requestTypeFields.test.js
+++ b/test/requestTypeFields.test.js
@@ -2,6 +2,7 @@ import { describe, it } from 'node:test';
 import assert from 'node:assert/strict';
 import {
     buildDetailLinesForRequestType,
+    formatEasternDateTime,
     formatFieldValue,
     getDisplayFieldsForRequestType,
 } from '../lib/requestTypeFields.js';
@@ -72,6 +73,13 @@ describe('formatFieldValue', () => {
             'Store 123, Store 456'
         );
     });
+
+    it('formats datetimes in Eastern time', () => {
+        const formatted = formatFieldValue('2026-07-28T20:33:16.000Z', 'datetime');
+        assert.match(formatted, /EDT|EST/);
+        assert.match(formatted, /7\/28\/2026/);
+        assert.doesNotMatch(formatted, /20:33:16/);
+    });
 });
 
 describe('buildDetailLinesForRequestType', () => {