{ "177": { "name": "Request a Change", "transitions": { "171": { "name": "Ready for Approval" }, "271": { "name": "Emergency" } } }, "193": { "name": "Onboard New Hire / Modify Existing User", "transitions": { "151": { "name": "Manager Approval" }, "261": { "name": "Escalate to Tier 2 Manager" } } }, "209": { "name": "Application Access", "transitions": { "1111": { "name": "Manager Approval" }, "1011": { "name": "Escalate to Tier 2 Manager" } } }, "202": { "name": "Enterprise Access", "transitions": { "1111": { "name": "Manager Approval" }, "1011": { "name": "Escalate to Tier 2 Manager" } } }, "189": { "name": "IBMi Access", "transitions": { "1111": { "name": "Manager Approval" }, "1011": { "name": "Escalate to Tier 2 Manager" } } }, "188": { "name": "DI Access", "transitions": { "81": { "name": "Manager Approval" }, "171": { "name": "Escalate to Tier 2 Manager" }, "101": { "name": "Finance Approval" } } }, "183": { "name": "Firewall Access", "transitions": { "1071": { "name": "Ready for Approvals" } } }, "191": { "name": "Desktop Requests", "transitions": { "81": { "name": "Manager Approval" }, "221": { "name": "Escalate to Tier 2 Manager" } } }, "194": { "name": "Service Request", "transitions": { "81": { "name": "Manager Approval" }, "101": { "name": "Escalate to Tier 2 Manager" } } }, "211": { "name": "Database Access", "transitions": { "981": { "name": "Manager Approval" }, "991": { "name": "Business Approval" }, "1001": { "name": "Technical Approval" }, "1051": { "name": "Escalate to Tier 2 Manager" } } }, "192": { "name": "Contractor Conversion", "transitions": { "151": { "name": "Manager Approval" }, "261": { "name": "Escalate to Tier 2 Manager" } } }, "197": { "name": "Control M Job Request", "transitions": { "81": { "name": "Manager Approval" }, "101": { "name": "Escalate to Tier 2 Manager" } } }, "200": { "name": "Corporate Credit Card Request", "transitions": { "11": { "name": "Manager Approval" }, "121": { "name": "Escalate to Tier 2 Manager" } } }, "203": { "name": "Clarity Onboarding", "transitions": { "11": { "name": "Manager Approval" }, "61": { "name": "PM Approval" }, "21": { "name": "Escalate to Tier 2 Manager" } } }, "190": { "name": "Server Access", "transitions": { "11": { "name": "Pending Approval" }, "141": { "name": "Pending Approval" } } }, "199": { "name": "Contractor Extension", "transitions": { "1111": { "name": "Manager Approval" }, "1011": { "name": "Escalate to Tier 2 Manager" } } }, "179": { "name": "Customer Technology Production Change", "transitions": { "1071": { "name": "Ready for Approvals" } } }, "204": { "name": "Server Decommission Request", "transitions": { "141": { "name": "Pending Approval" }, "11": { "name": "Pending Approval" } } }, "186": { "name": "Request Store Fixtures", "transitions": { "21": { "name": "Finance Approval" } } }, "187": { "name": "New Server Build Request", "transitions": { "141": { "name": "Pending Approval" }, "211": { "name": "Technical Approval" } } } }