Retire /buildStore, rename /migrateStore -> /finalizeStore, harden flows

- Delete /buildStore command + flow (dead since phone numbers now have
  to be purchased before provisioning); drop the only cascading dead
  helper (updateLocationRouteGroup) that was only called by that flow
- Rename /migrateStore -> /finalizeStore. "Migrate" was a leftover from
  the legacy-system era; the command finishes what stage started
- Rename buildStoreInfoCard -> storeConfirmationCard (misleading name
  since all flows share it); rename btnBuildStore/btnBadInfo ->
  btnConfirm/btnCancel to match
- Fix the double-write of storeInfo.extension: siw.js sets a 5XXXX
  default and both command handlers were overriding it (stage to 8XXXX,
  finalize back to 5XXXX). Drop both overrides; single source of truth
- Add /finalizeStore preflight that runs findWebexLocation in parallel
  with findWebexUser; if the location doesn't exist, bail before showing
  the confirmation card with an actionable "Run /stageStore first" line
- Add post-run next-step summaries: stage points at
  /finalizeStore <n>, finalize confirms the location is live
- Update README (commands, mermaid) and deviceCustomizations header

Co-authored-by: Cursor <cursoragent@cursor.com>

README.md

@@ -79,10 +79,10 @@ the flag Node throws `SELF_SIGNED_CERT_IN_CHAIN` even for Google's public
 certs. Trust is delegated to that proxy by policy, so the scoped bypass is
 consistent across all proxied traffic.
 
-Once the agent is connected, the bot logs `Remote agent connected` and any
+Once the agent is connected, the bot logs `Remote agent connected` and
-`/buildStore`, `/stageStore`, `/migrateStore` command will succeed. If the
+`/stageStore` and `/finalizeStore` will succeed. If the agent is not
-agent is not connected, those commands fail immediately with
+connected, those commands fail immediately with a preflight message
-`No remote SIW agent connected` rather than silently timing out.
+rather than silently timing out mid-flow.
 
 ### Deploying the agent
 
@@ -127,17 +127,22 @@ for the full operator guide (upgrades, troubleshooting, coexistence with
 
 Registered in [src/commands](src/commands):
 
-- `/buildStore <storeNumber>` — full green-field build (create location, calling,
+- `/stageStore <storeNumber>` — creates the Webex location, enables calling,
-  greeting, attach user, license cleanup).
+  configures the schedule, greeting, music-on-hold, voicemail, voice portal,
-- `/stageStore <storeNumber>` — pre-migration setup: same as buildStore but
+  and attaches the Webex Calling license to the store user. Everything
-  without phone-number attachment or licensing cleanup.
+  except the phone number, which has to be purchased separately in Control Hub.
-- `/migrateStore <storeNumber>` — cut-over for a staged store: attach the phone
+- `/finalizeStore <storeNumber>` — cut-over for a previously staged store:
-  number, set caller ID, create the auto-attendant, finalize licensing.
+  attaches the purchased phone number, sets caller ID, creates the
+  auto-attendant, and finalizes user licensing. Preflights that the store
+  was actually staged first.
 - `/storeinfo <storeNumber>` — show current Webex info for the store user
   (`ae<5-digit>@ae.com`).
 - `/userinfo <email>` — show current Webex info for any user by email.
 - `/help` — bot's own help output.
 
+Typical provisioning workflow: `/stageStore 499` → purchase a phone number
+in Control Hub → `/finalizeStore 499`.
+
 Card confirmations post `attachmentAction` events, dispatched in
 [src/commands/attachmentActions.js](src/commands/attachmentActions.js).
 
@@ -153,7 +158,7 @@ src/
   webex/                 all Webex API calls, one module per resource family
   integrations/          SIW / Twilio / Google
   cards/                 Adaptive Card builders
-  flows/                 multi-step provisioning (build, stage, migrate, ...)
+  flows/                 multi-step provisioning (stage, finalize)
   commands/              framework.hears handlers + attachmentAction dispatch
 scripts/                 one-off maintenance scripts (911 CSV, phone fix-up)
 greetings/               WAV files uploaded as location announcements
@@ -164,12 +169,12 @@ Data flow for a store provisioning:
 
 ```mermaid
 flowchart LR
-    User[Webex user] -->|/buildStore 1234| Commands[commands/*]
+    User[Webex user] -->|/stageStore 1234| Commands[commands/*]
     Commands --> SIW[integrations/siw.js]
     Commands --> Users[webex/users.js]
-    Commands --> Card[cards/storeInfoCard.js]
+    Commands --> Card[cards/storeConfirmationCard.js]
     Card -->|confirm| Attachment[attachmentActions.js]
-    Attachment --> Flow[flows/buildStore.js]
+    Attachment --> Flow[flows/stageStore.js]
     Flow --> Locations[webex/locations.js]
     Flow --> Devices[webex/devices.js]
     Flow --> Announce[webex/announcements.js]

src/cards/storeConfirmationCard.js

@@ -1,8 +1,9 @@
 /**
- * Build the confirmation card shown before build/stage/migrate operations.
+ * Build the confirmation card shown before stage/finalize operations.
- * `action` is what the "Yes" button posts back to the bot (buildStore, stageStore, migrateStore).
+ * `action` is what the "Yes" button posts back to the bot (e.g. "stageStore",
+ * "finalizeStore"). The attachmentAction handler switches on that value.
  */
-export function buildStoreInfoCard(storeInfo, userInfo, action) {
+export function storeConfirmationCard(storeInfo, userInfo, action) {
     const storeFacts = [
         { title: 'Name', value: storeInfo.name },
         { title: 'Brand', value: storeInfo.brand },
@@ -52,13 +53,13 @@ export function buildStoreInfoCard(storeInfo, userInfo, action) {
             {
                 type: 'Action.Submit',
                 title: 'Yes',
-                id: 'btnBuildStore',
+                id: 'btnConfirm',
                 data: { action, storeInfo, userInfo },
             },
             {
                 type: 'Action.Submit',
                 title: 'No',
-                id: 'btnBadInfo',
+                id: 'btnCancel',
                 data: { action: 'deleteCard' },
             },
         ],

src/commands/attachmentActions.js

@@ -1,7 +1,6 @@
 import { logger } from '../logger.js';
-import { buildStoreLocation } from '../flows/buildStore.js';
 import { stageStoreLocation } from '../flows/stageStore.js';
-import { migrateStoreLocation } from '../flows/migrateStore.js';
+import { finalizeStoreLocation } from '../flows/finalizeStore.js';
 import { getWebexDeviceDetail } from '../webex/devices.js';
 
 async function runFlow(bot, trigger, verb, fn) {
@@ -36,14 +35,11 @@ export function register(framework) {
         const action = trigger.attachmentAction.inputs.action;
 
         switch (action) {
-            case 'buildStore':
-                await runFlow(bot, trigger, 'Building', buildStoreLocation);
-                break;
             case 'stageStore':
                 await runFlow(bot, trigger, 'Staging', stageStoreLocation);
                 break;
-            case 'migrateStore':
+            case 'finalizeStore':
-                await runFlow(bot, trigger, 'Migrating store', migrateStoreLocation);
+                await runFlow(bot, trigger, 'Finalizing', finalizeStoreLocation);
                 break;
             case 'showDevice':
                 await showDevices(bot, trigger);

src/commands/buildStore.js

@@ -1,30 +0,0 @@
-import { logger } from '../logger.js';
-import { getStoreInfo } from '../integrations/siw.js';
-import { findWebexUser } from '../webex/users.js';
-import { buildStoreInfoCard } from '../cards/storeInfoCard.js';
-import { parseStoreNumber, requireAgent, storeEmail } from './helpers.js';
-
-export function register(framework) {
-    framework.hears(
-        /\/buildstore/i,
-        async (bot, trigger) => {
-            logger.info(`${trigger.person.displayName} ran the buildStore command.`);
-            if (!requireAgent(bot)) return;
-            const storeNumber = parseStoreNumber(trigger);
-            if (!storeNumber) {
-                bot.say('Usage: `/buildStore <storeNumber>` — e.g. `/buildStore 499`');
-                return;
-            }
-            try {
-                const storeInfo = await getStoreInfo(storeNumber);
-                const userInfo = await findWebexUser(storeEmail(storeNumber));
-                const card = buildStoreInfoCard(storeInfo, userInfo, 'buildStore');
-                bot.sendCard(card, 'Please use another client');
-            } catch (error) {
-                logger.error('buildStore command failed:', error);
-                bot.say('markdown', `Error running /buildstore:\n\`\`\`\n${error.message}\n\`\`\``);
-            }
-        },
-        '**/buildStore** <storeNumber> - Builds a store location for Webex Calling (New and remodels).',
-    );
-}

src/commands/finalizeStore.js

@@ -1,34 +1,49 @@
 import { logger } from '../logger.js';
 import { getStoreInfo } from '../integrations/siw.js';
 import { findWebexUser } from '../webex/users.js';
-import { buildStoreInfoCard } from '../cards/storeInfoCard.js';
+import { findWebexLocation } from '../webex/locations.js';
+import { storeConfirmationCard } from '../cards/storeConfirmationCard.js';
 import { parseStoreNumber, requireAgent, storeEmail } from './helpers.js';
 
 export function register(framework) {
     framework.hears(
-        /\/migratestore/i,
+        /\/finalizestore/i,
         async (bot, trigger) => {
-            logger.info(`${trigger.person.displayName} ran the migrateStore command.`);
+            logger.info(`${trigger.person.displayName} ran the finalizeStore command.`);
             if (!requireAgent(bot)) return;
             const storeNumber = parseStoreNumber(trigger);
             if (!storeNumber) {
-                bot.say('Usage: `/migrateStore <storeNumber>` — e.g. `/migrateStore 499`');
+                bot.say('Usage: `/finalizeStore <storeNumber>` — e.g. `/finalizeStore 499`');
                 return;
             }
             try {
                 const storeInfo = await getStoreInfo(storeNumber);
-                storeInfo.extension = `5${String(storeNumber).padStart(4, '0')}`;
+                const [userInfo, locationMatches] = await Promise.all([
-                const userInfo = await findWebexUser(storeEmail(storeNumber));
+                    findWebexUser(storeEmail(storeNumber)),
-                const card = buildStoreInfoCard(storeInfo, userInfo, 'migrateStore');
+                    findWebexLocation(storeInfo.name),
+                ]);
+                // Preflight: if /stageStore was never run, the location won't
+                // exist in Webex, and every downstream mutation would fail.
+                // Bail out here with an actionable message instead of showing
+                // a confirmation card that's guaranteed to blow up on click.
+                if (!locationMatches.length) {
+                    bot.say(
+                        'markdown',
+                        `No Webex location found for **${storeInfo.name}**. ` +
+                            `Run \`/stageStore ${storeNumber}\` first.`,
+                    );
+                    return;
+                }
+                const card = storeConfirmationCard(storeInfo, userInfo, 'finalizeStore');
                 bot.sendCard(card, 'Please use another client');
             } catch (error) {
-                logger.error('migrateStore command failed:', error);
+                logger.error('finalizeStore command failed:', error);
                 bot.say(
                     'markdown',
-                    `Error running /migratestore:\n\`\`\`\n${error.message}\n\`\`\``,
+                    `Error running /finalizeStore:\n\`\`\`\n${error.message}\n\`\`\``,
                 );
             }
         },
-        '**/migrateStore** <storeNumber> - Completes the store migration for an open store.',
+        '**/finalizeStore** <storeNumber> - Finalizes a staged store: attaches the phone number, sets caller ID, creates the auto-attendant, and cleans up licensing.',
     );
 }

src/commands/stageStore.js

@@ -1,7 +1,7 @@
 import { logger } from '../logger.js';
 import { getStoreInfo } from '../integrations/siw.js';
 import { findWebexUser } from '../webex/users.js';
-import { buildStoreInfoCard } from '../cards/storeInfoCard.js';
+import { storeConfirmationCard } from '../cards/storeConfirmationCard.js';
 import { parseStoreNumber, requireAgent, storeEmail } from './helpers.js';
 
 export function register(framework) {
@@ -17,15 +17,14 @@ export function register(framework) {
             }
             try {
                 const storeInfo = await getStoreInfo(storeNumber);
-                storeInfo.extension = `8${String(storeNumber).padStart(4, '0')}`;
                 const userInfo = await findWebexUser(storeEmail(storeNumber));
-                const card = buildStoreInfoCard(storeInfo, userInfo, 'stageStore');
+                const card = storeConfirmationCard(storeInfo, userInfo, 'stageStore');
                 bot.sendCard(card, 'Please use another client');
             } catch (error) {
                 logger.error('stageStore command failed:', error);
                 bot.say('markdown', `Error running /stagestore:\n\`\`\`\n${error.message}\n\`\`\``);
             }
         },
-        '**/stageStore** <storeNumber> - Stages a store location for Webex Calling (Pre-migration).',
+        '**/stageStore** <storeNumber> - Stages a store location for Webex Calling (everything except the phone number).',
     );
 }

src/flows/buildStore.js

@@ -1,73 +0,0 @@
-import {
-    addPhoneNumbersToLocation,
-    createLocation,
-    enableLocationForCalling,
-    updateInternalDialing,
-    updateLocationOutgoingPermission,
-    updateLocationRouteGroup,
-    updateLocationVoicemail,
-    updateLocationVoicePortal,
-    updateMusicOnHold,
-} from '../webex/locations.js';
-import { scheduleStoreDeviceSettings } from '../webex/devices.js';
-import { createAllHoursSchedule } from '../webex/schedules.js';
-import { uploadGreeting } from '../webex/announcements.js';
-import { addWebexCallingToStoreUser, normalizeStoreUserLicenses } from '../webex/licensing.js';
-import { updateUserCallExperience } from '../webex/users.js';
-import { logger } from '../logger.js';
-import { runStep } from './stepRunner.js';
-import { greetingForBrand } from './greetingSelector.js';
-
-/**
- * "Build store" — full green-field provisioning: create location, calling,
- * greeting, user attach, license cleanup.
- */
-export async function buildStoreLocation(bot, locationInfo, userInfo) {
-    logger.info(`Building location ${locationInfo.name}`);
-    const location = await createLocation(locationInfo);
-    bot.say(
-        'markdown',
-        `<blockquote class='success'>Created location ${location.name}.</blockquote>`,
-    );
-
-    await runStep(
-        bot,
-        'Enabled location for Webex Calling',
-        () => enableLocationForCalling(location),
-        { critical: true },
-    );
-    await runStep(bot, 'Updated location Webex Calling connection', () =>
-        updateLocationRouteGroup(location),
-    );
-    await runStep(bot, 'Added phone numbers to location', () =>
-        addPhoneNumbersToLocation(location, locationInfo.phoneNumber),
-    );
-    await runStep(bot, 'Updated internal dialing', () => updateInternalDialing(location));
-    await runStep(bot, 'Updated location outgoing permission', () =>
-        updateLocationOutgoingPermission(location),
-    );
-    await runStep(bot, 'Updated music on hold', () => updateMusicOnHold(location));
-    await runStep(bot, 'Updated location voicemail', () => updateLocationVoicemail(location));
-    await runStep(bot, 'Updated location voice portal', () =>
-        updateLocationVoicePortal(location, locationInfo.vpExtension),
-    );
-    await runStep(bot, 'Created a schedule', () => createAllHoursSchedule(location));
-    await runStep(bot, 'Scheduled device changes', () => scheduleStoreDeviceSettings(location));
-
-    const { file, fileName } = greetingForBrand(locationInfo);
-    const greeting = await runStep(bot, 'Succeeded uploading greeting', () =>
-        uploadGreeting(location, file, fileName),
-    );
-    if (greeting) location.announcementId = greeting.id;
-
-    await runStep(bot, 'Updated store user', () =>
-        addWebexCallingToStoreUser(location, userInfo, locationInfo.extension),
-    );
-    await runStep(bot, 'Updated user call application experience', () =>
-        updateUserCallExperience(userInfo),
-    );
-    await runStep(bot, 'Fixed Licenses', () => normalizeStoreUserLicenses(userInfo));
-
-    bot.say('Build Complete!');
-    return location;
-}

src/flows/finalizeStore.js

@@ -17,16 +17,21 @@ import { logger } from '../logger.js';
 import { runStep } from './stepRunner.js';
 
 /**
- * "Migrate store" — finish the cut-over for a store that was previously staged.
+ * "Finalize store" — finish the cut-over for a store that was previously staged.
  * Attach the phone number, set caller ID, create the auto-attendant, and clean
  * up the user's licensing/voicemail.
+ *
+ * Precondition: the location already exists in Webex (i.e. `/stageStore` has
+ * been run). The command handler preflight rejects unstaged stores before we
+ * get here, but we defensively re-check because the flow can also be invoked
+ * directly from the attachmentAction submission.
  */
-export async function migrateStoreLocation(bot, locationInfo, userInfo) {
+export async function finalizeStoreLocation(bot, locationInfo, userInfo) {
-    logger.info(`Migrating location ${locationInfo.name}`);
+    logger.info(`Finalizing location ${locationInfo.name}`);
     const matches = await findWebexLocation(locationInfo.name);
     if (!matches.length) {
         throw new Error(
-            `No existing Webex location found for ${locationInfo.name}. Did you stage first?`,
+            `No existing Webex location found for ${locationInfo.name}. Run /stageStore first.`,
         );
     }
     const location = matches[0];
@@ -70,6 +75,6 @@ export async function migrateStoreLocation(bot, locationInfo, userInfo) {
 
     await runStep(bot, 'Fixed Licenses', () => normalizeStoreUserLicenses(userInfo));
 
-    bot.say('Migration Complete!');
+    bot.say('markdown', `**Finalize complete for ${locationInfo.name}.** Location is now live.`);
     return location;
 }

src/flows/stageStore.js

@@ -55,6 +55,11 @@ export async function stageStoreLocation(bot, locationInfo, userInfo) {
         addWebexCallingToStoreUser(location, userInfo, locationInfo.extension),
     );
 
-    bot.say('Staging Complete!');
+    bot.say(
+        'markdown',
+        `**Staging complete for ${locationInfo.name}.** ` +
+            `Next: purchase a phone number in Webex Control Hub, then run ` +
+            `\`/finalizeStore ${locationInfo.storeNumber}\`.`,
+    );
     return location;
 }

src/index.js

@@ -4,9 +4,8 @@ import { config } from './config.js';
 import { logger } from './logger.js';
 import { isAccessTokenExpiring, refreshAccessToken } from './webex/auth.js';
 import { startWebSocketServer, stopWebSocketServer } from './services/websocket.js';
-import { register as registerBuildStore } from './commands/buildStore.js';
 import { register as registerStageStore } from './commands/stageStore.js';
-import { register as registerMigrateStore } from './commands/migrateStore.js';
+import { register as registerFinalizeStore } from './commands/finalizeStore.js';
 import { register as registerStoreInfo } from './commands/storeInfo.js';
 import { register as registerUserInfo } from './commands/userInfo.js';
 import { register as registerAttachmentActions } from './commands/attachmentActions.js';
@@ -21,9 +20,8 @@ framework.on('log', (msg) => {
     logger.info(msg);
 });
 
-registerBuildStore(framework);
 registerStageStore(framework);
-registerMigrateStore(framework);
+registerFinalizeStore(framework);
 registerStoreInfo(framework);
 registerUserInfo(framework);
 registerAttachmentActions(framework);

src/webex/deviceCustomizations.js

@@ -1,5 +1,5 @@
 // Per-device-family calling customizations applied to every store location
-// as part of buildStore / stageStore. Sent verbatim to
+// as part of stageStore. Sent verbatim to
 // POST /telephony/config/jobs/devices/callDeviceSettings under `customizations`.
 //
 // This is intentionally a data-only module so device config changes are a

src/webex/locations.js

@@ -65,17 +65,6 @@ export async function addPhoneNumbersToLocation(location, phoneNumber) {
     );
 }
 
-/**
- * Point the location at its route group (used before phone numbers exist).
- */
-export async function updateLocationRouteGroup(location) {
-    const routeGroup = routeGroupFor(location);
-    const body = {
-        connection: { id: routeGroup.id, type: 'ROUTE_GROUP' },
-    };
-    return webexJson('PUT', `/telephony/config/locations/${encodeURIComponent(location.id)}`, body);
-}
-
 /**
  * Set the location's caller-ID/external-caller-ID after phone numbers exist.
  */