[
  {
    "id": "266",
    "name": "Broken Device / Hardware",
    "defaultName": "Broken Device / Hardware",
    "description": "",
    "issueTypeId": "10085",
    "groupIds": [
      "156",
      "157"
    ],
    "canCreateRequest": true
  },
  {
    "id": "267",
    "name": "Business Report Issue",
    "defaultName": "Business Report Issue",
    "description": "Business Report not updating or showing incorrect data? Click here",
    "issueTypeId": "10085",
    "groupIds": [
      "156",
      "158"
    ],
    "canCreateRequest": true
  },
  {
    "id": "268",
    "name": "Omni Turn Off / On",
    "defaultName": "Omni Turn Off / On",
    "description": "",
    "issueTypeId": "10082",
    "groupIds": [
      "158"
    ],
    "canCreateRequest": true
  },
  {
    "id": "269",
    "name": "Register Not Functioning Properly",
    "defaultName": "Register Not Functioning Properly",
    "description": "",
    "issueTypeId": "10085",
    "groupIds": [
      "156"
    ],
    "canCreateRequest": true
  },
  {
    "id": "270",
    "name": "Report a Technology Issue",
    "defaultName": "Report a Technology Issue",
    "description": "Select this option if something you use for work that usually functions, is not functioning as expected.",
    "issueTypeId": "10085",
    "groupIds": [
      "158"
    ],
    "canCreateRequest": true
  },
  {
    "id": "271",
    "name": "Report a Traffic Counter Issue",
    "defaultName": "Report a Traffic Counter Issue",
    "description": "",
    "issueTypeId": "10085",
    "groupIds": [
      "158"
    ],
    "canCreateRequest": true
  },
  {
    "id": "272",
    "name": "Report an Issue with Sterling Application",
    "defaultName": "Report an Issue with Sterling Application",
    "description": "",
    "issueTypeId": "10085",
    "groupIds": [
      "158"
    ],
    "canCreateRequest": true
  },
  {
    "id": "273",
    "name": "Report Missing Hardware",
    "defaultName": "Report Missing Hardware",
    "description": "",
    "issueTypeId": "10085",
    "groupIds": [
      "157"
    ],
    "canCreateRequest": true
  },
  {
    "id": "274",
    "name": "Request Additional Hardware",
    "defaultName": "Request Additional Hardware",
    "description": "",
    "issueTypeId": "10082",
    "groupIds": [
      "157"
    ],
    "canCreateRequest": true
  },
  {
    "id": "493",
    "name": "Store Transportation Request",
    "defaultName": "Store Transportation Request",
    "description": "Click here to report an issue / request assistance with store transportation.",
    "issueTypeId": "10085",
    "groupIds": [
      "158"
    ],
    "canCreateRequest": true
  },
  {
    "id": "426",
    "name": "UKG Pro / Workforce Management Issues",
    "defaultName": "UKG Pro / Workforce Management Issues",
    "description": "",
    "issueTypeId": "10085",
    "groupIds": [
      "158"
    ],
    "canCreateRequest": true
  },
  {
    "id": "275",
    "name": "Unable to Login",
    "defaultName": "Unable to Login",
    "description": "Try the AEO2GO.com password reset and [unlock|https://aeo.onelogin.com/login2#action=unlock_account] options!\n[Forgot Password| https://aeo.onelogin.com/login2#action=password_reset]\n[Instructions| https://wiki.ae.com/display/KB/AEO2GO+-+How+to+Unlock+Your+SSO+Network+Account]\n\nIt takes seconds to regain access! If that does not work, select this option.",
    "issueTypeId": "10085",
    "groupIds": [
      "156",
      "158"
    ],
    "canCreateRequest": true
  },
  {
    "id": "276",
    "name": "Bug Resolution",
    "defaultName": "Bug Resolution",
    "description": "",
    "issueTypeId": "10079",
    "groupIds": [],
    "canCreateRequest": true
  },
  {
    "id": "263",
    "name": "Emailed request",
    "defaultName": "Emailed request",
    "description": "Request received from your email support channel.",
    "issueTypeId": "10082",
    "groupIds": [],
    "canCreateRequest": true
  },
  {
    "id": "359",
    "name": "Hardware Request",
    "defaultName": "Hardware Request",
    "description": "",
    "issueTypeId": "10091",
    "groupIds": [],
    "canCreateRequest": true
  },
  {
    "id": "393",
    "name": "Payment Table Validation ",
    "defaultName": "Payment Table Validation ",
    "description": "",
    "issueTypeId": "10082",
    "groupIds": [],
    "canCreateRequest": true
  },
  {
    "id": "277",
    "name": "Process Problem",
    "defaultName": "Process Problem",
    "description": "",
    "issueTypeId": "10079",
    "groupIds": [],
    "canCreateRequest": true
  },
  {
    "id": "494",
    "name": "Questions",
    "defaultName": "Questions",
    "description": "Request type used by live chat for fallback, only when other request types don't work.",
    "issueTypeId": "10008",
    "groupIds": [],
    "canCreateRequest": true
  },
  {
    "id": "278",
    "name": "Recurring Incident",
    "defaultName": "Recurring Incident",
    "description": "",
    "issueTypeId": "10079",
    "groupIds": [],
    "canCreateRequest": true
  },
  {
    "id": "280",
    "name": "SolarWinds Alert",
    "defaultName": "SolarWinds Alert",
    "description": "",
    "issueTypeId": "10085",
    "groupIds": [],
    "canCreateRequest": true
  }
]