1070967870
Core capabilities: - Jira ticket lifecycle: status, update, comment, transitions, close - JSM Store Support request creation with Assets object resolution - Assets AQL diagnostic probe endpoint with schema/type introspection - Webex transcript ingestion (audio + JSON + human-readable) with restricted-visibility summary comments - Grok-powered single-ticket and open-tickets-by-reporter summaries Repo hygiene: - .gitignore covering .env, node_modules, logs, IDE dirs - .env.example documenting every env var - discover-ss-*.js scripts refactored to read credentials from .env - README covering setup, endpoints, and the Assets scope-vs-role gotcha Co-authored-by: Cursor <cursoragent@cursor.com>
80 lines
2.8 KiB
JavaScript
80 lines
2.8 KiB
JavaScript
// discover-ss-request-types.js
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// One-off helper to list all JSM request types on the Store Support service
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// desk. Produces ss-request-types.json (raw) and ss-request-types-clean.json
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// (id/name/issueTypeId only) — both useful for maintaining REQUEST_TYPE_MAP
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// in src/services/jiraService.js.
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//
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// Usage: node discover-ss-request-types.js
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// Reads credentials from .env — never commit real tokens into this file.
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import 'dotenv/config';
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import fetch from 'node-fetch';
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import fs from 'fs/promises';
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const BASE_URL = (process.env.JIRA_BASE_URL || 'https://your-site.atlassian.net').replace(/\/$/, '');
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const SERVICE_DESK_ID = process.env.JIRA_SERVICE_DESK_ID || '170';
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const EMAIL = process.env.JIRA_EMAIL;
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const TOKEN = process.env.JIRA_API_TOKEN;
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if (!EMAIL || !TOKEN) {
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console.error('JIRA_EMAIL and JIRA_API_TOKEN must be set in .env');
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process.exit(1);
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}
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const headers = {
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'Accept': 'application/json',
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'Content-Type': 'application/json',
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'Authorization': 'Basic ' + Buffer.from(`${EMAIL}:${TOKEN}`).toString('base64')
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};
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async function getRequestTypes() {
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console.log(`Fetching request types for service desk ${SERVICE_DESK_ID}...\n`);
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const res = await fetch(`${BASE_URL}/rest/servicedeskapi/servicedesk/${SERVICE_DESK_ID}/requesttype?limit=100`, { headers });
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const data = await res.json();
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if (!res.ok) {
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console.error('Error:', data);
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return;
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}
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console.log(`Found ${data.values.length} request types.\n`);
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await fs.writeFile('ss-request-types.json', JSON.stringify(data, null, 2));
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console.log('Full list saved to ss-request-types.json');
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const mapping = data.values.map(rt => ({
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id: rt.id,
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name: rt.name,
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defaultName: rt.defaultName,
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description: rt.description,
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issueTypeId: rt.issueTypeId,
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groupIds: rt.groupIds,
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canCreateRequest: rt.canCreateRequest
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}));
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await fs.writeFile('ss-request-types-clean.json', JSON.stringify(mapping, null, 2));
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console.log('Clean mapping saved to ss-request-types-clean.json');
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}
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async function getFieldsForRequestType(requestTypeId) {
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console.log(`\nFetching fields for request type ${requestTypeId}...`);
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const res = await fetch(`${BASE_URL}/rest/servicedeskapi/servicedesk/${SERVICE_DESK_ID}/requesttype/${requestTypeId}/field`, { headers });
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const data = await res.json();
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if (!res.ok) {
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console.error('Error:', data);
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return null;
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}
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await fs.writeFile(`fields-requesttype-${requestTypeId}.json`, JSON.stringify(data, null, 2));
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console.log(`Fields saved to fields-requesttype-${requestTypeId}.json`);
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return data;
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}
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await getRequestTypes();
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// Fetch fields for specific request types by uncommenting below.
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// await getFieldsForRequestType(269); // Register Not Functioning Properly
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// await getFieldsForRequestType(266); // Broken Device / Hardware
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// await getFieldsForRequestType(426); // UKG Pro / Workforce Management Issues
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