collabSupport/utils/pendingOffboards.js
jmcqueen 351f89a9a4 Initial commit: CollabFinder Webex bot
Multi-integration Webex chat/HTTP bot that unifies phone, AV, and
network status for retail store support. Consolidates data from
Webex Calling, Meraki, Workspace ONE (MDM), Atlas AMP, RED digital
signage, and OptiSigns into rich per-store status commands.

Key surfaces:
- /phonestatus, /avstatus — per-store phone & AV device reports with
  clickable Meraki deep-links and per-port detail.
- /webexhost — check/assign Webex Meetings host licenses via the
  Service App; adaptive-card confirmation flow, HTTP-API-gated.
- /offboarduser — full Webex Admin offboarding (auth revoke, device
  wipe, license removal); adaptive-card confirmation.
- /jirapoll — on-demand trigger for the hourly Jira poller.
- /bulkavstatuscsv — bulk store CSV export with concurrency limits.

Automation:
- Hourly Jira poller (node-cron) with an X.AI (Grok) ticket classifier
  that categorizes unassigned tickets as phone/av/skip, extracts store
  numbers from free-text, and enriches Jira with the same detailed
  markdown the chat commands emit (converted to Jira ADF, preserves
  bold + Meraki links). Idempotent via a `bot-enriched` Jira label.

Architecture:
- Node.js 20+, ESM, Express 5, webex-node-bot-framework.
- Layered integrations (integrations/*), services (services/*),
  commands (commands/*), utils (utils/*).
- Shared markdown renderers (services/renderers/*) feed both chat
  handlers and the Jira poller so the two surfaces stay in sync.
- Hand-rolled markdown-to-ADF converter (utils/markdownToAdf.js) —
  no new npm dependency.
- Node built-in test runner (`node --test tests/*.test.js`), 30 tests
  covering the converter, renderers, and poller ADF assembly.

Docker + docker-compose deployment. Config via .env
(see .env.example for the full option surface).
2026-07-01 16:55:03 -04:00

57 lines
1.5 KiB
JavaScript

// src/utils/pendingOffboards.js
//
// In-memory store for pending offboard confirmation cards.
//
// We wrap a plain Map so every entry is stamped with a `timestamp` on insert
// (callers don't have to remember to set one). A background sweep expires
// entries older than TTL_MS to prevent the map from leaking when users
// generate offboard cards but never click confirm/cancel.
import { logger } from './logger.js';
const TTL_MS = 10 * 60 * 1000; // expire un-acted cards after 10 min
const SWEEP_INTERVAL_MS = 60 * 1000; // check once a minute
const _store = new Map();
export const pendingOffboards = {
set(cardId, data) {
_store.set(cardId, { ...data, timestamp: Date.now() });
return this;
},
get(cardId) {
return _store.get(cardId);
},
has(cardId) {
return _store.has(cardId);
},
delete(cardId) {
return _store.delete(cardId);
},
get size() {
return _store.size;
},
entries() {
return _store.entries();
},
};
const sweepHandle = setInterval(() => {
const now = Date.now();
for (const [cardId, data] of _store.entries()) {
const stamped = typeof data?.timestamp === 'number' ? data.timestamp : 0;
if (now - stamped > TTL_MS) {
logger('offboard:cleanup', `Expired card ${cardId} for ${data?.email || 'unknown'}`);
_store.delete(cardId);
}
}
}, SWEEP_INTERVAL_MS);
// Don't keep the event loop alive just for this sweep (lets the process exit
// cleanly during tests / SIGINT without an explicit clearInterval call).
sweepHandle.unref?.();